FAQ

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• What are the differences between the TS4-A and the TS4-R products?
• Optimization with Predictive IV and Impedance Matching
• FAQ - Optimizers (TS4-O)
• Can I mix TS4-F/2F (Fire Safety) MLPEs with Monitoring MLPEs on the same system?
• Can a single TS4-S or TS4-F unit disconnect an entire string?
• Can I use whips or jumpers (PV connector adaptor cables) with Tigo?

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• How do I change my Profile Information or email address?
• How-to Transfer Ownership of a Tigo Account to a Different Email Address
• Which inverters are compatible with TS4 Flex MLPE?
• Adding Tigo optimizers to pvsyst
• Can I use TS4 in an off-grid system? (i.e. with a charge controller)
• Can we use an Optimizer on Just One String or One Module?

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• How to change network settings on the Cloud Connect Advanced (CCA)
• How do I share or add another user to a system?
• How do I connect my phone to the CCA?
• Discovery Troubleshooting
• Configuring an Ethernet Static IP address
• Can the Tigo EI App initiate a re-Discovery?

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• Cloud Connect Advanced (CCA) - How to run a network test to verify and troubleshoot Internet Connection
• Cloud Connect Advanced (CCA) - Troubleshooting Internet Access and Network Reliability
• Networking 101 - Locating and Identifying Internet Service Equipment
• Can I run my TAP Communication Cable in the PV Array Conduit?
• How to change network settings on the Cloud Connect (CC)
• Opening and Closing Tigo Access Point (TAP) cover

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