FAQ

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• What are the differences between the TS4-A and the TS4-R products?
• Optimization with Predictive IV and Impedance Matching
• Can I mix TS4-F/2F (Fire Safety) MLPEs with Monitoring MLPEs on the same system?
• Can a single TS4-S or TS4-F unit disconnect an entire string?
• How do I remove the module clips from the TS4-A?
• Can I use whips or jumpers (PV connector adaptor cables) with Tigo?

See all 11 articles

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• How do I change my Profile Information or email address?
• How-to Transfer Ownership of a Tigo Account to a Different Email Address
• Which inverters are compatible with TS4 Flex MLPE?
• Adding Tigo optimizers to pvsyst
• Can I use TS4 in an off-grid system? (i.e. with a charge controller)
• Can Tigo's TS4 work with 96-cell PV modules? (70V+)

See all 28 articles

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• How to change network settings on the Cloud Connect Advanced (CCA)
• How do I share or add another user to a system?
• How do I connect my phone to the CCA?
• Discovery Troubleshooting
• Configuring an Ethernet Static IP address
• Can the Tigo EI App initiate a re-Discovery?

See all 7 articles

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• Network - Locating and Identifying Internet Service Equipment
• Network 101 - Internet Access and Network Reliability
• Network Test - CCA - Verify and Troubleshoot Internet Connection
• Network Test - Maximizer Management Unit (MMU) Troubleshoot Network Connection
• Can I run my TAP Communication Cable in the PV Array Conduit?
• Do I have TAP or Gateway?

See all 14 articles