FAQ

FAQ TS4

• What is the difference between the TS4-R-X and the TS4-A-X?
• TS4 Grounding
• Can I choose what TS4 functions I want for every panel or string in an installation?
• Identifying TS4 Covers
• Why do only some TS4 covers include optimization?
• Can a single TS4-M unit monitor a full string? Can a single TS4-S or TS4-F unit disconnect an entire string?

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FAQ General

• What do the different alerts mean?
• Brochures and Datasheets
• Can I use TS4 in an off-grid system? (i.e. with a charge controller)
• Can we use an Optimizer on Just One String or One Module?
• Can you explain the relationship between the inverter MPPT and the optimized module/string?
• Changing the Serial Number for a Replacement Optimizer

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FAQ Tigo SMART App

• Configuring Static IP
• Changed WiFi or need to Reconnect your CCA?
• Do I need internet connectivity to install a new PV System with the App 3.0?
• Can I use the App 3.0 to configure a CCA that has been configured before?
• Can I run Discovery at any time?

FAQ Communication Accessories

• Can I run my TAP Communication Cable in the DC Power Conduit?
• Do I have TAP or Gateway?
• Do I need a Cloud Connect Advanced (CCA) and TAP If I don't Need the Data?
• Do I need a fuse for my Cloud Connect Advanced (CCA)?
• Locating and Identifying Communication Equipment
• Network 101 - Cloud Connect Advanced/Cloud Connect/Management Unit

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