FAQ

FAQ TS4

• TS4 Grounding
• Can I choose what TS4 functions I want for every panel or string in an installation?
• Identifying TS4 Covers
• Why do only some TS4 covers include optimization?
• Can a single TS4-M unit monitor a full string? Can a single TS4-S or TS4-F unit disconnect an entire string?
• Does the Long Strings voltage limit reduce the power output of the module?

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FAQ General

• What do the different alerts mean?
• Brochures and Datasheets
• Can I use TS4 in an off-grid system? (i.e. with a charge controller)
• Can we use an Optimizer on Just One String or One Module?
• Can you explain the relationship between the inverter MPPT and the optimized module/string?
• Changing the Serial Number for a Replacement Optimizer

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FAQ Tigo SMART App

• Do I need internet connectivity to install a new PV System with the App 3.0?
• Can I use the App 3.0 to configure a CCA that has been configured before?
• Tigo SMART App 2.X Manual
• Can I run Discovery at any time?

FAQ Legacy MLPE

• Do Smart Modules and Add-On Optimizers offer the Same Functionality?
• Can I connect more than one module to a single optimizer input?
• Can I use optimizers with frameless or bi-facial modules?
• Don't bypass diodes reduce the effects of shading? Why are optimizers better?
• Entering optimizer IDs with a bar code scanner
• How are Tigo Optimizers Different from Microinverters?

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FAQ Communication Accessories

• Cloud Connect/MMU Menu Reference
• Configuring Wi-Fi using Cloud Connect menu buttons
• Do I need a Cloud Connect and Gateway If I don't Need the Data?
• Do I need a fuse for my Cloud Connect?
• Is Cloud Connect a newer version of the MMU?
• Locating and Identifying Communication Equipment

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