FAQ

FAQ TS4

• How do I check compatibility with Tigo TS4 products?
• What is the difference between the TS4-R and the TS4-A?
• TS4 Grounding
• Can I choose what TS4 functions I want for every panel or string in an installation?
• Identifying TS4 Types
• Why do only some TS4 covers include optimization?

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FAQ General

• Brochures and Datasheets
• Can I use TS4 in an off-grid system? (i.e. with a charge controller)
• Changing the Serial Number for a Replacement Optimizer
• What do the different alerts mean?
• Adding Tigo optimizers to pvsyst
• Can we use an Optimizer on Just One String or One Module?

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FAQ Tigo SMART App

• Changed WiFi name or password used by a Cloud Connect Advanced (CCA)?
• Configuring Static IP
• Do I need internet connectivity to install a new PV System with the App 3.0?
• Can I use the App 3.0 to configure a CCA that has been configured before?
• Can I run Discovery at any time?

FAQ Communication Accessories

• Locating and Identifying Internet Service Communication Equipment
• Network 101 - Providing Internet access for data loggers: Cloud Connect Advanced (CCA), Cloud Connect (CC), and Maximizer Management Unit (MMU).
• Can I run my TAP Communication Cable in the DC Power Conduit?
• Do I have TAP or Gateway?
• Do I need a Cloud Connect Advanced (CCA) and TAP If I don't Need the Data?
• Do I need a fuse for my Cloud Connect Advanced (CCA)?

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