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  3. FAQ Communication Accessories

FAQ Communication Accessories

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  • Locating and Identifying Internet Service Communication Equipment
  • Network 101 - Providing Internet access for data loggers: Cloud Connect Advanced (CCA), Cloud Connect (CC), and Maximizer Management Unit (MMU).
  • Can I run my TAP Communication Cable in the DC Power Conduit?
  • Do I have TAP or Gateway?
  • Do I need a Cloud Connect Advanced (CCA) and TAP If I don't Need the Data?
  • Do I need a fuse for my Cloud Connect Advanced (CCA)?
  • Opening and Closing Tigo Access Point (TAP) cover
  • Removing your Cloud Connect Advanced from a Discovered System
  • Replacing an MMU with a Cloud Connect or Cloud Connect Advanced
  • TAP and Gateway Mounting
  • What are the software requirements for the Tigo SMART App?
  • What are the troubleshooting steps if Discovery fails?
  • What channel(s) does the TAP or Gateway use to communicate?
  • What Happens If The Cloud Connect/Management Unit Goes Offline?
  • What is the Power Consumption of a CCA and TAP?

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Tigo® is a Silicon Valley company founded in 2007 by a team of experienced technologists. Combining a unique systems-level approach with expertise in semiconductors, power electronics, and solar energy, the Tigo team developed the first-generation Smart Module Optimizer technology for the solar industry. Tigo's vision is to leverage integrated and retrofitted Flex MLPE (module-level power electronics) and communications technology to drive the cost of solar electricity down. By partnering with tier 1 module and inverter manufacturers in the industry, Tigo is able to focus on its key innovation with the smartest TS4 modular platform and leverage the broader ecosystem. Tigo has operations in the USA, across Europe, Japan, China, Australia and the Middle East.

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