This article discusses basic network devices that may be present at a system's location.
Contents:
Network Equipment
Tigo Data Logger
Network Connection
Technical Support
Network Equipment ...
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This article provides basic Tigo network communication and Internet troubleshooting information.
Contents:
Overview
Data Logger Specific Troubleshooting
Troubleshooting Common Network Issues
W...
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This article shows you how to use the Network Test to verify that your Cloud Connect Advanced (CCA) is successfully connected to the Tigo Cloud or not.
Contents:
CCA Overview
Run a Network...
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Replacing or Removing a CCA from a Discovered system, requires a period of zero production. Reason: When a Tigo system is installed and the Discovery process is completed, the automatic Rapid Shut ...
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This article covers potential internet connection issues, you may experience with the Tigo legacy data logger Maximizer Management Unit (MMU).
The Tigo MMU is the first generation of data logger,...
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The communication/control circuits of the TAPs and Gateways associated with Tigo Optimizers and Smart Modules system fall under the following NEC Articles:
NEC Article 300, Wiring Methods and Mate...
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Do I have TAP or Gateway?
TAP is a new iteration on the Tigo Gateway. To determine if you have TAP or Gateway, see below and our article TAP vs Gateway.
TAP (Tigo Access Point) ...
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No, a fuse is not needed because the power supplies for all of Tigo's System management devices (Cloud Connect Advanced, Cloud Connect and MMU) draw less than 1A. They can be installed on minimally...
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This article covers how to change the WiFi network settings on your Tigo Cloud Connect (CC).
The Tigo CC is the second generation data logger and can be connected to the Internet via wired (Ethern...
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NOTE: It is very important to verify all clips are closed properly to guarantee weatherproof sealing of the TAP cover.
Note: Although we recommend use of a cable designed for RS-485 communications ...
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Cloud Connect Advanced (CCA) consumes, on average up to 3 Watts.
A single TAP or Gateway consumes, on average 0.5 Watts.
A CCA with the maximum of 7 TAPs consumes, on average, approximately 6.5 Wa...
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This article explains how to replace a Legacy Data Logger (ie., an MMU (maximizer management unit) or CC (cloud connect)) with a modern CCA.
Contents:
How to Identify a Tigo Data Logger
Changing ...
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The Tigo TAP and Gateway facilitate communication between the Cloud Connect Advanced and the TS4 module electronics. They are normally mounted to the frame of one of the PV modules in the array. ...
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If the Discovery process fails, verify the following:
System configuration is complete
Cloud Connect Advanced (CCA)/Cloud Connect/MMU has an active Internet connection and has downloaded the syste...
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