How do I change my Profile Information or email address?

This article discusses the Account procedure for changing your personal account information.

Contents:

• Edit on Tigo EI App
• Edit on Tigo EI Portal (online)

As a Tigo System Owner, you have the ability to change your Personal Profile information (including email, name and login), on both the Tigo Energy Intelligence (EI) App, and/or within the Tigo EI Portal (online).

Edit on Tigo EI App: 

• Sign into the Tigo EI App
• Select the 3-Line button (upper left)
• Choose Profile

• Press Edit bar
• Make necessary changes
• Press Update bar

Edit on Tigo EI Portal (online): 

When signed into the Tigo Account Portal (online), there are 2 methods of navigating to the Tigo Account Profile.

Method #1: Click on the Apps Icon (upper left) Select Account	Method #2:  Click on the Account Name (upper right) Select Profile

Both methods navigate to the Account profile page. Once there:

• Update email address (or other profile information)
• Click Update button (lower right).

If you require assistance, please Contact the Tigo Support Team.