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Frequently asked questions
Legacy Equipment information Archives
Information on legacy Tigo products. Note that these products are discontinued and may not be available for purchase.
- What Tigo equipment do I need for my project?
- Tour of the Tigo Monitoring Portal
- Monitoring Features & Pricing
- Optimization with Predictive IV and Impedance Matching
- Application: Module-level Disconnect for Safest Solar
- Application: SMART Asset Management
- Design Essentials for TS4-F/-A-F
- Intro to Tigo TS4-M/S/O
- Gateway Placement
- Design into Shade
- Selective Deployment with TS4
- TAP Placement
- TAP and Mesh
- TS4 Design Overview
- Uneven Strings
- Different Orientations
- AFCI Compliance
- How to Install your TS4 System
- Changing the Serial Number for a Replacement Optimizer
- Installation Training Videos
- Installing the TS4-F/TS4-A-F
- Pre-Commissioning: Create a Tigo System on the App or Website
- Installation Guides and Manuals
- Installing TS4 Without Communication
- Commissioning a System with the Tigo SMART website
- Create and Edit System - with SMART App
- Tips and Hints for Creating a new System Panel Icon Layout for Monitoring Production
- Cloud Connect Advanced (CCA): Displaying (monitoring) Other Equipment Values - Inverters, Meter, etc.
- How-To: Setup and Monitor Modbus Connected Devices including Inverters, Meters & Sensors
- Tigo Integrated MLPE optimizers and Junction Box hardware information and pictures
- Fimer/ABB and Tigo Webinar
- Site Configuration - The Optimal Workflow
- Tigo's SMART Website for System Owners & Installers featuring the new Tigo TAP Design Tool
- Rapid Shutdown with Tigo for NABCEP CE Credit
- Tigo Installation - NABCEP CE Credit Webinar
- Utilize Module-Level Monitoring to Lower O&M Costs
- Tigo's SMART Website for System Owners & Installers
- Tigo Distributor Training Resources
- How do I check compatibility with Tigo TS4 products?
- What is the difference between the TS4-R and the TS4-A?
- How do I change my Email address, Add Another User, etc., for a system?
- Reset, Change Tigo User password and how-to Transfer Ownership
- Which Inverters is Tigo Compatible With?
- Changed WiFi name or password used by a Cloud Connect Advanced (CCA)?
- Network 101 - Providing Internet access for data loggers: Cloud Connect Advanced (CCA), Cloud Connect (CC), and Maximizer Management Unit (MMU).
- Locating and Identifying Internet Service Communication Equipment
- Installation and Safety Manual - TS4
- TS4-F/TS4-R-F Installation and Safety Manual
- Configure Wi-Fi Internet access for Cloud Connect
- Cloud Connect/MMU Menu Reference
- Configuring Wi-Fi using Cloud Connect menu buttons