This article discusses the Account procedure for changing your personal account information.
Contents:
Edit on Tigo EI App
Edit on Tigo EI Portal (online)
As a Tigo System Owner, you have the ...
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The instructions for transferring ownership of a Tigo account depends on if the original system owner is participating in the transfer or not.
Original System Owner Participating in Transfer
Tra...
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TS4 Inverter Compatibility
"Which inverters are compatible with Tigo TS4 Flex MLPE?" The short answer is: Virtually all of them!
Tigo is an open-source platform with exceptional PIV (P...
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The pvsyst utility fully supports DC optimizers. See our article "[GUIDE] Modeling Tigo in PVsyst" for details. To add the latest Tigo optimizers to the pvsyst utility, see below:
Download the a...
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The most recent versions of our brochures and product datasheets can be found in the Downloads section of tigoenergy.com. Please note that for data sheets we have separate sections for North Ameri...
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Yes, TS4 is compatible with most inverters or charge controllers that have their own MPPT functionality. The list of inverters/charge controllers that Tigo is currently compliance tested with is av...
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The short answer: Yes, depending upon the model.96 Cell PV modules are quite desirable as the voltage production coming from the panel is very high! However, that high value may exclude it from bei...
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If using TS4-L or TS4-O (either integrated or with TS4-A Advanced Add-On/Retrofit), it may be possible, depending on your site layout. Learn more about selective deployment of optimization here.
W...
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AFCI (Arc-Fault Circuit Interrupter)
A requirement by the 2014 NEC. Most inverters are equipped with an AFCI, as it enables the inverter to shut down for safety reasons, if an arc is detected...
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Yes, in the attached third party report from Photon, Solaredge is system “C”
Additionally, in the attached third party report from DNV GL, Tigo and Solaredge go head to head.
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Contents:
Overview
Single Unit Discovery Method
Future Site Visits
Overview
The assembly of a Tigo System requires the scan or input of each MLPE serial number into the system's build (online)....
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Tigo Account Security is of the upmost importance to our clients. For this reason, there are specific steps in gaining access to a system, based on what account type and the reason for access....
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Overview
There are many manufacturers of Inverters and PV Modules, and they are constantly creating new product.
Since these manufacturers do not notify Tigo of their new products, the company reli...
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The System View page provides an animation of the sun, that shows the direction over the course of the day. This animation is represented on these Toolbox Views:
Power
Reclaimed
Voltage
Current...
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If you are a Solar Industry Professional, you need to have certain privileges within your Installer Level Account, that a System Owner does not have access to.
These privileges include:
Ability t...
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Optimization is a technique for shade and mismatch mitigation using simple sensing and solar module output control by module level power electronics (MLPE). Optimizers are the simplest of all modu...
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Have you noticed that lately your system isn't producing as much as it used to? Maybe as recently as a few months ago, it was performing much better than it is now. The answer could have to do with...
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This section describes how to properly connect and disconnect solar modules connected to a Tigo Energy maximizer whose combined input power is in excess of 350 watts. AS/NZS5033:2014
Clause 2.15 i...
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Tigo encourages all users to provide Feedback about their experience in both the Tigo Portal, and EI App.
Tigo Portal
A Feedback link is offered on nearly every page of the portal experience. I...
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A Tigo system is comprised of Energy Intelligent Module Level Power Electronics (MLPEs) with Rapid Shutdown solution. Since these MLPE units are intelligent, it's like having a tiny in-line compute...
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The short answer is: Both are correct!
Each device is measuring a different value at a different stage in the power generation journey.
Tigo's System Monitoring shows the DC energy created at the P...
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Tigo Energy Meter installation is covered in the EI Residential Solution Certification Course.
The EI Energy Meter is essential to Tigo's EI Residential solution. It measures current flow in and ...
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If both your inverter and Cloud Connect/Management Unit lose AC power within the same minute, your optimizers will interpret this as AC grid loss and automatically enter NEC compliant Rapid Shutdow...
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What is an Arc?
An arc fault is an unintended electrical arc, created by current flowing through an unplanned path. Arcing creates high intensity heating at the point of the arc. If prolonged, an a...
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The Tigo Energy system provides an extremely quick payback period. Smart Modules optimized by Tigo have an even quicker payback as they have fewer wiring and installation costs. The amount of addit...
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It depends on the PV module's orientation to the shade event, that is happening at it's location.
PV Module Diodes
Most solar panels are comprised of silicon wafers arranged in 3 parallel circu...
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Panels that appear dark over periods of the day are often caused by shading from clouds, buildings, poles, trees, dirty PV-Modules, birds or other light blocking obstacles.
Types of Shading
Sh...
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The Tigo system reports DC production data, whereas the power meter reports AC data.
The AC data also includes wiring losses (in the homeruns, connectors, etc.) and the inverter's conversion effic...
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