How-to update your email address
If you want to update your email address or other information pertaining to your account on the Tigo monitoring portal, you need to go to the "Account" web page.
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Login to the Tigo SMART Website:
(Tigo Energy Monitoring Portal Login page)
Forgot Password?
Click "Forgot Password" button in the login window, shown here:
Create Account?
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The Tigo Energy System is compatible with virtually all inverters, including off-grid (ex Sunny Island, Xantrex GT, etc.).
Click here to see our design section for further details.
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The pvsyst utility fully supports DC optimizers. See our article "[GUIDE] Modeling Tigo in PVsyst" for details. To add the latest Tigo optimizers to the pvsyst utility, see below:
Download the a...
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The most recent versions of our brochures and product datasheets can be found in the Downloads section of tigoenergy.com. Please note that for data sheets we have separate sections for North Ameri...
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Yes, TS4 is compatible with any inverter or charge controller that has its own MPPT functionality. The list of inverters/charge controllers that Tigo is currently compliance tested with is availabl...
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If using TS4-L or TS4-O (either integrated or with TS4-A Advanced Add-On/Retrofit), it may be possible, depending on your site layout. Learn more about selective deployment of optimization here.
W...
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For a great explanation on the science of Tigo’s MPPT please see the article and whitepaper called “Impedance Matching”. The Tigo technology effectively sets the string current using the best modul...
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AFCI
Some inverters are equipped with an Arc-Fault Circuit Interrupter (AFCI) and will shut down for safety if an arc is detected. Required by the 2014 NEC.
Alerts
Tigo customers can re...
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Yes, in the attached third party report from Photon, Solaredge is system “C”
Additionally, in the attached third party report from DNV GL, Tigo and Solaredge go head to head.
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Impedance matching, i.e. Optimization, is an technique for shade mitigation/optimization where only simple sensing and solar panel output control is placed on the module level power electronics (ML...
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Have you noticed that lately your system isn't producing as much as it used to? Maybe as recently as a few months ago, it was performing much better than it is now. The answer could have to do with...
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Tigo's Smart Modules and add-on optimizers have no influence on the way standard insulation tests are performed. When using a megger or insulation tester there are no special considerations require...
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This section describes how to properly connect and disconnect solar modules connected to a Tigo Energy maximizer whose combined input power is in excess of 350 watts. AS/NZS5033:2014
Clause 2.15 i...
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If both your inverter and Cloud Connect/Management Unit lose AC power within the same minute, your optimizers will interpret this as AC grid loss and automatically enter NEC compliant Rapid Shutdow...
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The Tigo Energy system provides an extremely quick payback period. Smart Modules optimized by Tigo have an even quicker payback as they have fewer wiring and installation costs. The amount of addit...
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The Tigo system reports DC production data, whereas the power meter reports AC data.
The AC data also includes wiring losses (in the homeruns, connectors, etc.) and the inverter's conversion effic...
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