How-to update your email address
If you want to update your email address or other information pertaining to your account on the Tigo monitoring portal, you need to go to the "Account" web page.
C...
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The instructions for transferring ownership of a Tigo account depends on if the original system owner is participating in the transfer or not.
Original System Owner Participating in Transfer
Tra...
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A common question that our installers ask, is: "What inverters are compatible with the Tigo TS4 Flex MLPE System?"
The short answer is... "Virtually all of them!"
We also offer compatibility and c...
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The pvsyst utility fully supports DC optimizers. See our article "[GUIDE] Modeling Tigo in PVsyst" for details. To add the latest Tigo optimizers to the pvsyst utility, see below:
Download the a...
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The most recent versions of our brochures and product datasheets can be found in the Downloads section of tigoenergy.com. Please note that for data sheets we have separate sections for North Ameri...
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Yes, TS4 is compatible with any inverter or charge controller that has its own MPPT functionality. The list of inverters/charge controllers that Tigo is currently compliance tested with is availabl...
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If using TS4-L or TS4-O (either integrated or with TS4-A Advanced Add-On/Retrofit), it may be possible, depending on your site layout. Learn more about selective deployment of optimization here.
W...
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For a great explanation on the science of Tigo’s MPPT please see the article and whitepaper called “Impedance Matching”. The Tigo technology effectively sets the string current using the best modul...
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AFCI (Arc-Fault Circuit Interrupter)
A requirement by the 2014 NEC. Most inverters are equipped with an AFCI, as it enables the inverter to shut down for safety reasons, if an arc is detected...
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Yes, in the attached third party report from Photon, Solaredge is system “C”
Additionally, in the attached third party report from DNV GL, Tigo and Solaredge go head to head.
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Optimization is a technique for shade and mismatch mitigation using simple sensing and solar module output control by module level power electronics (MLPE). Optimizers are the simplest of all modu...
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Have you noticed that lately your system isn't producing as much as it used to? Maybe as recently as a few months ago, it was performing much better than it is now. The answer could have to do with...
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Tigo's Smart Modules and add-on optimizers have no influence on the way standard insulation tests are performed. When using a megger or insulation tester there are no special considerations require...
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This section describes how to properly connect and disconnect solar modules connected to a Tigo Energy maximizer whose combined input power is in excess of 350 watts. AS/NZS5033:2014
Clause 2.15 i...
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If both your inverter and Cloud Connect/Management Unit lose AC power within the same minute, your optimizers will interpret this as AC grid loss and automatically enter NEC compliant Rapid Shutdow...
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The Tigo Energy system provides an extremely quick payback period. Smart Modules optimized by Tigo have an even quicker payback as they have fewer wiring and installation costs. The amount of addit...
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The Tigo system reports DC production data, whereas the power meter reports AC data.
The AC data also includes wiring losses (in the homeruns, connectors, etc.) and the inverter's conversion effic...
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