Once an installer completes the commissioning process for a system, they are responsible for granting the homeowner access.
They do this by adding the System Owner to the System, which generates an invitation. The new System Owner must verify the account via email Invitation (Installer instructions at: Add a System Owner). After the account has been verified, the System Owner can sign in to the Energy Intelligence (EI) monitoring platform from any mobile device or desktop computer:
Mobile Device: (Smartphone or tablet)
2. Sign in to the account with the verified email and password combination
1. Go to http://ei.tigoenergy.com in any web browser.
2. Enter your verified Username or email and Password.
If you are not able to sign in, please click Forgot Password to retrieve a new password for your account.
Having a hard time? Contact our highly trained and helpful Technical Support Team today!