Discovery can only be completed once on a CCA. If needed the Tigo Support team can perform a re-discovery
- If the number of Gateways and/or TAPS is changed, or a unit is replaced:
- email support@tigoenergy.com with the system ID and physical street address. The support team will initiate a new Discovery that will utilize the new equipment configuration.
- If a CCA is moved to a new site and used with different optimizers than before:
- or if the number of CCAs used in an existing system is changed:
- email support with the details, the System ID, and the address. Support will then rerun Discovery.