Commission – Tigo Help Center

Commissioning the Cloud Connect Advanced (CCA) - Getting Started

This article documents the Getting Started step of commissioning a Tigo TS4 system using the Tigo Cloud Connect Advanced (CCA). Getting Started Create and Edit System - Using EI App (Mobile... See more

Add a System Owner

This article provides instructions on how to Add a System Owner, once the commissioning of the Tigo TS4 system has been completed. Getting Started Create and Edit - Using EI App (Mobile) C... See more

Cloud Connect Advanced (CCA) Commissioning: Configure Communication

Getting Started Create and Edit - Using EI App (Mobile) Create and Edit - Using EI Portal (Desktop) Configure Communication (Network and Start Discovery) Add a System Owner Contents: ... See more

Commissioning the Cloud Connect Advanced (CCA): Create and Edit a System - Using EI Portal (Desktop)

This article provides instructions on how to Create and Edit a System, using the Tigo EI Portal (on a desktop/laptop computer), before commissioning a Tigo TS4 system in the field. This method ... See more

Create and Edit a TS4 System - Using EI App (Mobile)

This article provides instructions on how to do the Create and Edit System - Using the EI App step when commissioning a Tigo TS4 system. Getting Started Create and Edit System - Using EI App (... See more

Commissioning a Generator with the Tigo EI Energy Storage System

Use: Validates proper generator behavior after the EI system has been fully commissioned. Please contact our Customer Success team if you have any questions about this procedure: Phone: +1 408 40... See more

Cloud Connect Advanced (CCA) - Updating a Serial Number after Replacement

Contents: Overview Account Permission Web Browser Method EI App Method Overview When a Cloud Connect Advanced is replaced, its Serial Number must be updated within the EI Portal for a new sy... See more

Troubleshooting - Why can't I connect my smart phone to the Cloud Connect Advanced datalogger?

This article provides a step-by-step guide for troubleshooting issues when connecting a device (phone or tablet) to the Cloud Connect Advanced (CCA) via Bluetooth or WiFi. Contents: The B... See more

Cloud Connect Advanced (CCA) - LED status information

Content: Standard Operational Modes System OK mode Mobile App Connected mode Discovery in Progress Mode Safety Modes PV-OFF mode (manually initiated via switch) Auto PV-Safe mode (automa... See more