Commission – Tigo Help Center

Commissioning a TS4 System - Getting Started

This article documents the Getting Started step of commissioning a Tigo TS4 system. Getting Started Create and Edit System - Using EI App (Mobile) Create and Edit System - Using EI Portal ... See more

Add a System Owner

This article provides instructions on how to Add a System Owner, once the commissioning of the Tigo TS4 system has been completed. Getting Started Create and Edit - Using EI App (Mobile) C... See more

Configure Communication (Network and Start Discovery)

This article provides instructions on how to Configure Communication and Start Discovery, when commissioning a Tigo TS4 system: This article provides instructions on how to do the Configure Communi... See more

Create and Edit a TS4 System - Using EI Portal (Desktop)

This article provides instructions on how to Create and Edit a System, using the Tigo EI Portal (on a desktop/laptop computer), before commissioning a Tigo TS4 system in the field. This method ... See more

Create and Edit a TS4 System - Using EI App (Mobile)

This article provides instructions on how to do the Create and Edit System - Using the EI App step when commissioning a Tigo TS4 system. Getting Started Create and Edit System - Using EI App (... See more

Commissioning a Generator with the Tigo EI Energy Storage System

Use: Validates proper generator behavior after the EI system has been fully commissioned. Please contact our Customer Success team if you have any questions about this procedure: Phone: +1 408 40... See more

Not what you are looking for? (scanning for EI Inverter)

This article discusses the possible troubleshooting techniques if you do not see the GO or EI Inverter in the list of selectable items (within the Tigo EI App). Troubleshooting If you are scanni... See more

Updating a Serial Number for a Data Logger Replacement

Contents: Overview Account Permission Web Browser Method EI App Method Overview Whenever a Tigo Data Logger (CCA) is replaced, it's Serial Number must be updated within the EI Portal, in orde... See more

Troubleshooting - Why can't I connect my Device to the CCA?

This article helps to correct or troubleshoot settings that may be interfering with the ability to connect a device (phone/tablet), to the CCA via Bluetooth (or WiFi). Contents: The Basics Conne... See more

Amazon Alexa: Tigo Skill

The Tigo skill for Amazon Alexa recognizes voice commands related to energy production and other information about your Tigo PV system. Getting Started To begin, you'll need an Alexa-enable... See more

Cloud Connect Advanced (CCA) - LED status information

Content: Standard Operational Modes System OK mode Mobile App Connected mode Discovery in Progress Mode Safety Modes PV-OFF mode (manually initiated via switch) Auto PV-Safe mode (automa... See more