Install – Tigo Help Center

Communication Equipment Power Supply Overview

This article provides the basic requirements and links to the instructions for replacing a power supply. Current Power Supply Offerings Tigo offers two different AC Adapter Power Supplies (PS) w... See more

MLPE (TS4/ES) - Updating a Serial Number after Replacement

Contents: Overview Account Permission Web Browser Method EI App Method Overview This article addresses how to change the serial number for a new Optimizer. If you are looking to change the ser... See more

Technical Documentation - Where to find Installation Manuals and Quick Start Guides

There are many resources that are available to help you design and implement a successful system! All installation manuals and Quick Start Guides can be found in the Technical Documentation section... See more

Can I run a TS4-A-O system without a TAP, CCA, or a connection to the Internet?

Full Deployment and System Discovery is required for all TS4-A-O systems, even though Optimization is functional with (or without) the Discovery process. Blind Deployment is not recommended or sup... See more

Using the Cloud Connect Advanced Aux Port for Rapid Shutdown applications

Use Cases: Retain module-level information and third-party MODBUS data while the system is in rapid shutdown mode. There is a battery onsite. While in backup mode (the grid is out), if the bat... See more

Tigo Access Point (TAP) Communication Cable Types and Installation

Contents: TAP Communication Cable Requirements Recommended Cable Types Maximum Cable Length Recommendations Using Ethernet Cables (Cat 5 / Cat 6) Installation Tips! Introduction This article ex... See more