Gary Hethcoat
Community Moderator
I've been a Sales Engineer at Tigo since July of 2017.
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Activity overview
Latest activity by Gary Hethcoat-
Gary Hethcoat created an article,
Discovery Troubleshooting
System Discovery A System Discovery is the specific process by which the CCA makes contact with the network and receives the system information (or configuration) from the Tigo Cloud. The pro...
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Gary Hethcoat created an article,
PV module Compatibility with TS4 MLPE
Tigo's TS4-series MLPEs (module-level power electronics) are a technology compatible with many of the available PV modules on the market. However, you must check specific compatibility charac...
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Gary Hethcoat created an article,
How do I remove the module clips from the TS4-A?
The TS4-A-X (TS4-A-F, TS4-A-O, etc) has removable module clips. Under the clips are two mounting holes that can be used with any fastener (screw, bolt, etc) for mounting the TS4-A-X to racking or ...
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Gary Hethcoat created an article,
Adding Tigo optimizers to pvsyst
The pvsyst utility fully supports DC optimizers. See our article "[GUIDE] Modeling Tigo in PVsyst" for details. To add the latest Tigo optimizers to the pvsyst utility, see below: Download the a...
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Gary Hethcoat created an article,
What are the differences between the TS4-A and the TS4-R products?
The Flex TS4-A and TS4-R are different generations of the same product. They both are add-on (retrofit) MLPE units that can be installed on a standard PV module, which can add functionality to alm...
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Gary Hethcoat created an article,
Can I use whips or jumpers (PV connector adaptor cables) with Tigo?
Yes! See below for details. Many of our competitors do not allow this. Connector Compatibility Tigo recommends that PV connectors should always be matched from the same manufacturer. In other wo...
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Gary Hethcoat created an article,
Technical Documentation - Where to find Installation Manuals and Quick Start Guides
There are many resources that are available to help you design and implement a successful system! All of the Installation Manuals and Quick Start Guides can be found in the Technical Documentation ...
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Gary Hethcoat created an article,
Design Essentials for Rapid Shutdown using TS4-A-F and TS4-A-2F
This article explains the basics of a Tigo Fire Safety system and how it works. Contents Rapid Shutdown - How it Works Required Equipment Tigo Energy RSS Transmitter Power Specification Frequent...
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Gary Hethcoat created an article,
Procedure for Testing, Checking, or Disassembling a Tigo MLPE
Contents: Procedural Overview Disconnecting Tigo MLPE Reconnecting (or Replacing) Tigo MLPE Special Notes Procedural Overview Tigo MLPEs (module level power electronics) are intelligent devic...
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Gary Hethcoat created an article,
TAP and Gateway Mounting
The Tigo TAP and Gateway facilitate communication between the Cloud Connect Advanced and the TS4 module electronics. They are normally mounted to the frame of one of the PV modules in the array. ...