Gary Hethcoat
Tigo Employee
Community Moderator
I've been a Sales Engineer at Tigo since July of 2017.
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Activity overview
Latest activity by Gary Hethcoat-
Gary Hethcoat commented,
Hi Jesse, Great question, thank you! Rapid shutdown is normally a cooperative thing between the inverter and the Tigo TS4 units. Each is expected to do its part to bring the voltage below 80V in 3...
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Gary Hethcoat commented,
You can add modules (with Tigo TS4 units attached) to your system at any time. Of course, you should make sure that your inverter or charge controller can handle the extra power. If you are addin...
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Gary Hethcoat commented,
A gray module only means "no data" -- the MMU/CC/CCA is not receiving any data for that unit. During that period of no data, we are "blind", so no way to tell for sure what the panel/module is doi...
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Gary Hethcoat created an article,
Discovery Troubleshooting
Discovery Note 1: Before starting Discovery, make sure that all equipment, Inverter, CCA and optimizers, are installed and powered on. Also make sure you have completed entry of all CCA and MLPE ...
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Gary Hethcoat created an article,
Why can I not connect my smart phone to my CCA?
For the proper commissioning of your Tigo system, the CCA must be able to connect to the internet. After commissioning, internet access is optional, but required to access monitoring data. For det...
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Gary Hethcoat created an article,
Fimer/ABB and Tigo Webinar
Join product experts from Tigo and Fimer to learn how to install and commission our combined solution for PV safety. Tigo’s TS4-A-F, TS4-A-S, and TS4-A-O add-on products satisfy NEC 690.12 rapid sh...
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Gary Hethcoat created an article,
Yaskawa / Solectria and Tigo - Joint Webinar
Emily Hwang of Yaskawa / Solectria and Gary Hethcoat from Tigo presented a combined rapid shutdown solution for commercial PV. This presentation featured Solectria 3-phase commercial inverters int...
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Gary Hethcoat created an article,
Site Configuration - The Optimal Workflow
This webinar covers the site (system) creation and commissioning process, in the Tigo SMART website and/or the Tigo SMART Mobile App. This presentation was almost entirely a live demo on the Tigo S...
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Gary Hethcoat created an article,
Tigo's SMART Website for System Owners & Installers featuring the new Tigo TAP Design Tool
This webinar features a live demo of the Tigo SMART Website, and the Tigo TAP Design Tool. See below for a link to a recording of this webinar. The slides are attached to this article. Tigo's SMA...
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Gary Hethcoat created an article,
How do I check compatibility with Tigo TS4 products?
Inverter Compatibility There are two places to look for Tigo/inverter compatibility information: Inverter Compliance Letters These are letters of understanding between Tigo and inverter vendors. T...