Gary Hethcoat
I've been a Sales Engineer at Tigo since July of 2017.
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Activity overview
Latest activity by Gary Hethcoat-
Gary Hethcoat created an article,
Discovery Troubleshooting
System Discovery A System Discovery is the specific process by which the CCA makes contact with the network and receives the system information (or configuration) from the Tigo Cloud. The pro...
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Gary Hethcoat created an article,
TS4 PV module Compatibility
Tigo's TS4-series MLPEs (module-level power electronics) are a technology compatible with many of the available PV modules on the market. However, you must check specific compatibility charac...
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Gary Hethcoat created an article,
Adding Tigo optimizers to pvsyst
The pvsyst utility fully supports DC optimizers. See our article "[GUIDE] Modeling Tigo in PVsyst" for details. To add the latest Tigo optimizers to the pvsyst utility, see below: Download the a...
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Gary Hethcoat created an article,
What are the differences between the TS4-A and the TS4-R products?
The Flex TS4-A and TS4-R are different generations of the same product. They both are add-on (retrofit) MLPE units that can be installed on a standard PV module, which can add functionality to alm...
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Gary Hethcoat created an article,
Can I use whips or jumpers (PV connector adaptor cables) with Tigo?
Yes! See below for details. Many of our competitors do not allow this. Connector Compatibility Tigo recommends that PV connectors should always be matched from the same manufacturer. In other wo...
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Gary Hethcoat created an article,
Technical Documentation - Where to find Installation Manuals and Quick Start Guides
There are many resources that are available to help you design and implement a successful system! All of the Installation Manuals and Quick Start Guides can be found in the Technical Documentation ...
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Gary Hethcoat created an article,
Design Essentials for Rapid Shutdown using TS4-F MLPE
Contents Rapid Shutdown - How it Works Required Equipment Design Background Design Criteria Plan Set Submissions Tigo Academy Rapid Shutdown Courses Additional Resources Rapid Shutdown - How i...
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Gary Hethcoat created an article,
Procedure for Testing, Checking, or Disassembling a Tigo MLPE
Contents: Procedural Overview Disconnecting Tigo MLPE Reconnecting (or Replacing) Tigo MLPE Special Notes Procedural Overview Tigo MLPEs (module level power electronics) are intelligent devic...
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Gary Hethcoat created an article,
MLPE (TS4/ES) - Updating a Serial Number after Replacement
Contents: Overview Account Permission Web Browser Method EI App Method Overview This article addresses how to change the serial number for a new Optimizer. If you are looking to change the ser...
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Gary Hethcoat created an article,
Cloud Connect Advanced (CCA): Modbus Connected Devices (Inverters, Meters & Sensors)
This article defines how to connect and import data from external devices (like sensors, meters, etc), via Modbus Protocol. Contents: Modbus Overview Physical Connection Gathering Informa...