The article explains how to connect the Tigo EI Inverter to the customer's Internet during the commissioning process.
Prerequisites:
- The site must have a stable Internet connection.
- WiFi network name and password must be obtained from the customer.
- The Tigo EI App must be downloaded onto your mobile device.
Click here for information: Install Tigo Energy Intelligence (EI) App on your mobile device
Create EI Residential System
- Sign in to your Tigo EI App
- Press the +sign (top right) to add a new system
App checks status of Bluetooth and Location Permissions
(If set correctly, you will see a confirmation page) - Choose NEXT Button (bottom)
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- Enter the System Name and select the Planned Turn On Date
Select NEXT button (bottom) - Press CONFIRM (if not correct, choose CANCEL and enter the address manually)
Select CREATE-> button (bottom) to proceed to EI System page - Press Select Equipment
- Enter the System Name and select the Planned Turn On Date
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- Press the Green Button (lower left corner)
Select Scan - App scans for local devices
- Scan results shows all local Tigo devices
Some systems have more than one Tigo Inverter or serialized device
If the Serial does not match, swipe to the left until you find the correct one
Press ADD to add the inverter to the system
- Press the Green Button (lower left corner)
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Choose Network for EI Inverter System
You are now at the EI Setup screen. This screen shows the individual parts of the EI system that you can enter into the App. Some of the components are automatically detected, while others must be manually entered.
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- Press Internet Settings to view WiFi networks
(drag down to refresh the WiFi network list if it is empty) - App will scan for local networks
- Press on the correct WiFi Network name to select
- Press Internet Settings to view WiFi networks
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- Enter Network password
Press CONNECT - App attempts to connect to the network
- App connects to network
Press DONE to return to the EI Setup page
- Enter Network password
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- A green check mark should appear next to Online (under Internet Settings
- A green check mark should appear next to Online (under Internet Settings
And that's it! You are now ready to proceed through the rest of the commissioning process. If you have any questions, please contact the Tigo Support team.
Configure and Commission TS4 System
Now that the EI Residential Solar + Storage System is installed, you can add the benefits of having a TS4 Optimization System. For full directions on Configuring/Commissioning the Tigo TS4 portion of the system, proceed to: Commissioning a TS4 System - Getting Started