Greg Smith
Community Moderator
Tigo Employee
I have been in the industry since 2008 when I started as SMA America's technical trainer. I bid SMA farewell in 2015 and hopped over to sonnen, Inc. to help them launch their energy storage system in the U.S. In May of 2021, I transitioned to Tigo as the Technical Training Director. I am a huge fan of renewable energy, BBQ, and gaming. I am a published author and wrote an Amazon best seller about grid-tied lithium-ion storage.
- Total activity 294
- Last activity
- Member since
- Following 0 users
- Followed by 2 users
- Votes 66
- Subscriptions 103
Activity overview
Latest activity by Greg Smith-
Greg Smith commented,
Absolutely! This Help Center link has the contact information: https://support.tigoenergy.com/hc/en-us/articles/4401866316307-Contact-Support
-
Greg Smith commented,
Hi David, thank you for this question. Our TS4 mounting instructions call out module clearances but nothing about touching the frame. At no point should the TS4 touch the module since that will cau...
-
Greg Smith commented,
Hello Bernard, I am so sorry to hear this. It is never good to hear about orphaned systems. The good news is that we can help you as much as possible to get your system back to normal operation. Th...
-
Greg Smith commented,
Hello Anees! Thank you for this question since it is a common one. SolarEdge has a different architecture for their MLPE and inverter and therefore uses non-standard PV design practices. The TS4s d...
-
Greg Smith commented,
Congrats on your test! That hybrid inverter made all the difference. I should have asked more about your system, but I only read solar in your comment and assumed you have a regular solar inverter ...
-
Greg Smith commented,
Thank you, Daniel and Lee, for your updates! It is always good to hear positive outcomes from our support team, and I will pass this along. I hope this wasn't too much of a hassle. Perhaps some doc...
-
Greg Smith commented,
Louise Bentley that is the result of a bad salesperson. No PV inverter in the world can operate when the grid goes down without this extra equipment. Keep us posted on your test!
-
Greg Smith commented,
Max Zoettl One more thing about your current installation. Installing the TS4 optimizers without the CCA and TAP is what we refer to as Blind Deployment. We give this application this name since yo...
-
Greg Smith commented,
It is an easy retrofit, but since there is roof work, I would recommend a professional for this installation. There is a component called the Tigo Access Point (TAP) that is installed underneath on...
-
Greg Smith commented,
Max, monitoring does not add to system efficiency, but it does add visibility. Knowing exactly what is going on with the system at the module level is an invaluable piece of data that contributes t...