Support

  • How to submit a replacement request (RMA)
    • This article describes the Two-Step Process for submitting an RMA (return merchandise authorization), a formal return request for a Tigo product that is not functioning as expected.   Step 1: Cont... See more
  • Extended Warranty Instructions
    • Thank you for choosing to extend the limited warranty on your Tigo Inverter! Tigo EI/GO inverters that are installed within the United States and local Territories (including Puerto Rico and Canada... See more
  • View and Update Help Tickets
    • How do I manage my tickets with Tigo? 1. Login to the Tigo Help Center. 2. Select 'My Activities'. A summary of your tickets is displayed with the subject, ticket ID #, creation date, last activity... See more
  • Contact Tigo
    • For Pre-Sales Green Glove Installer Support: Green Glove Design Team Web FormFor Sales (information, pricing, and availability): Tigo Sales Team Web FormFor Post-Sales Technical Support: Use one of... See more
  • Tigo Limited Warranty Documents
    • Tigo Energy's limited warranty documents can be found on the Tigo's Downloads Page, under the Warranties section. The currently available warranty offerings were updated for products purchased on o... See more