Support

  • How to submit a replacement request (RMA)
    • This article describes the Two-Step Process for submitting an RMA (return merchandise authorization), a formal return request for a Tigo product that is not functioning as expected.   Step 1: Cont... See more
  • Extended Warranty Instructions
    • Thank you for choosing to extend the limited warranty on your Tigo Inverter! Tigo EI/GO inverters that are installed within the United States and local Territories (including Puerto Rico and Canada... See more
  • View and Update Help Tickets
    • How do I manage my tickets with Tigo? 1. Login to the Tigo Help Center. 2. Select 'My Activities'. A summary of your tickets is displayed with the subject, ticket ID #, creation date, last activity... See more
  • Contact Tigo Support
    • For Sales information, pricing, and availability: Contact our Sales Team For Green Glove Support. Contact our Green Glove Design Team For Technical Support-related inquiries, use one of the options... See more
  • Tigo Limited Warranty Documents
    • Tigo Energy's limited warranty documents can be found on the Tigo's Downloads Page, under the Warranties section. The currently available warranty offerings were updated for products purchased on o... See more