On the main Tigo page (My Installations) after logging in installers will be able to view all of their systems and check the network connection status at a glance. There are four different icons that can appear, and each icon has a different meaning to represent the status of a system's internet connection.
Please see the table below:
Symbol | Meaning |
System is currently connected to the Internet | |
System has not connected to the Internet within the past 7 days | |
System has not connected to the Internet in over 7 days | |
System is not connected to the Internet |
Also, if you place your mouse over the symbols, a pop-up will appear letting you know what each symbol represents. Please see the below screen shots as an example.
Note: All systems with Cellular CCA will display this icon . The Cellular CCA software has been modified to compress data and transfer every 24h, this for Data saving purposes.
System is currently connected to the Internet
System has not connected to the Internet within the past 7 days.
System has not connected to the Internet in over 7 days.