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Diagnose Issues

  • PV-Module Colors - What do they mean?
  • This article explains the use and meaning of the PV-Module (panel) colors found in the EI App and Portal.   Display Modes The EI Portal System View shows all of the PV-Modules in the system layout... See more
  • Panel icons are always gray after replacing my TS4 optimizer
  • Symptoms: After replacing a Tigo MLPE unit (TS4, ES, 2ES, optimizer) on a panel, the panel icon is gray all the time. For example: The system has grey units, like in the picture below.     Resolu... See more

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