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EI Inverter (EU)

  • How to Configure Partial-Home Backup
  • This article pertains to EI Residential (EU) installations only. Whole-Home and Partial-Home Backup A typical Tigo EI Residential Solar Solution installation provides whole-home backup. The EI syst... See more
  • How to Connect to a Ripple Control Receiver (RCR) for Load Management
  • EI Inverters (EU) support load management by grid operators using ripple control. This feature requires: EI app version 4.9.7 or higher  CCA software version 3.6.3 or higher  How It Works Install... See more
  • How Efficient is EI (EU) Inverter Maximum Power Point Tracking (MPPT)?
  • All Tigo EI Inverters consistently exceed 99% MPPT efficiency. This includes: Tigo single-phase inverter models - TSI-3K1D, TSI-5K1D, and TSI-6K1D Tigo three-phase inverter models - TSI-6K3D, TSI-... See more
  • What are the maximum power imbalance ratios for three-phase EI Inverters (EU)?
  • Contents: Phase Imbalance Maximum Power Imbalance Ratios Advantage of Imbalance How to Change Imbalance Setting   Phase Imbalance The three-phase Tigo EI Inverter enables the installer to have o... See more
  • Commission EI Residential System (EU) - Using EI App
  • 1. Watch Commissioning EI Residential Solution (Video) The video below walks you through creating and editing a Tigo EI Residential Solution (inverter and battery) system using the Tigo Energy Int... See more
  • EI Inverter (EU) Error Code IE004 – Grid Freq Fault out of range 
  • Symptoms: In the EI Inverter log, the following message is reported:  Warning Code IE004 – Grid Freq Fault out of range.     Cause: Out of Range Frequency events are usually transient and self-corr... See more
  • EI Inverter (EU) Error Code IE005 – Over PV Voltage High 
  • Symptoms: The following message is reported:Error Code IE005 – Over PV Voltage High   Cause: A PV array string voltage has exceeded the engineering safe limit of: Single Phase = 600VDC Three Phase ... See more
  • EI Inverter (EU) Error Code IE 002 – Grid Lost Fault
  • Symptoms: The following message is reported:  Error Code IE 002 – Grid Lost Fault   The inverter POWER Blue LED OFF.   Cause: The inverter is no longer sensing grid voltage on the GRID L1/N termina... See more
  • EI Inverter (EU) Error Code IE 006 - N or PE wiring is abnormal
  • Symptoms: The following message is reported:Warning Code IE 006 - N or PE wiring is abnormal Cause: Loose or broken neutral or ground wires (in the system with TT configuration) Resolution: Perform... See more
  • EI Inverter (EU) - Fault, Warning and Error Codes
  • The recommended resolution for system faults, inverter warnings, and inverter faults are provided below. Inverter Error Codes   Important: Only qualified people should perform the suggestions and... See more

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