EI Inverter (EU) – Tigo Help Center

What are the maximum output imbalance ratios for three-phase EI Inverters (EU)?

The maximum output imbalance ratios for three-phase EI Inverters (EU) are: EI Inverter Model Nominal AC Output Maximum Imbalance Ratio TSI-6K3D 6kW 50% (3kW) TSI-10K3D 10kW 50% (5kW) TSI-... See more

Commission EI Residential System (EU) - Using EI App

1. Watch Commissioning EI Residential Solution (Video) The video below walks you through creating and editing a Tigo EI Residential Solution (inverter and battery) system using the Tigo Energy Int... See more

EI Inverter (EU) Error Code IE004 – Grid Freq Fault out of range

Symptoms: In the EI Inverter log, the following message is reported: Warning Code IE004 – Grid Freq Fault out of range. Cause: Out of Range Frequency events are usually transient and self-corr... See more

EI Inverter (EU) Error Code IE005 – Over PV Voltage High

Symptoms: The following message is reported:Error Code IE005 – Over PV Voltage High Cause: A PV array string voltage has exceeded the engineering safe limit of: Single Phase = 600VDC Three Phase ... See more

EI Inverter (EU) Error Code IE 002 – Grid Lost Fault

Symptoms: The following message is reported: Error Code IE 002 – Grid Lost Fault The inverter POWER Blue LED OFF. Cause: The inverter is no longer sensing grid voltage on the GRID L1/N termina... See more

EI Inverter (EU) Error Code IE 006 - N or PE wiring is abnormal

Symptoms: The following message is reported:Warning Code IE 006 - N or PE wiring is abnormal Cause: Loose or broken neutral or ground wires (in the system with TT configuration) Resolution: Perform... See more

EI Inverter (EU) - Fault, Warning and Error Codes

The recommended resolution for system faults, inverter warnings, and inverter faults are provided below. Inverter Error Codes Important: Only qualified people should perform the suggestions and... See more