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Thomas Fairman

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Latest activity by Thomas Fairman
  • Thomas Fairman created an article,

    Creating your TAP Layout

    If your PV layout isn't very complicated, we have a TAP Placement Tool that can show you the best placement for TAPs.  If your layout is large or complicated, read on. For background information ne...

  • Thomas Fairman created an article,

    Do I have TAP or Gateway?

    Do I have TAP or Gateway? TAP is a new iteration on the Tigo Gateway. To determine if you have TAP or Gateway, see below and our article TAP vs Gateway.             TAP (Tigo Access Point)         ...

  • Thomas Fairman created an article,

    How do I change my Email address, Add Another User, etc., for a system?

    How-to update your email address If you want to update your email address or other information pertaining to your account on the Tigo monitoring portal, you need to go to the "Account" web page. C...

  • Thomas Fairman created an article,

    Can I use TS4 in an off-grid system? (i.e. with a charge controller)

    Yes, TS4 is compatible with any inverter or charge controller that has its own MPPT functionality. The list of inverters/charge controllers that Tigo is currently compliance tested with is availabl...

  • Thomas Fairman created an article,

    Tigo SMART App version 3.1 - What's New

    For PV plants over 50 PV modules: System creation of PV module layout prior to installation is recommended. See this article describing the process of system creation in general, and in specific us...

  • Thomas Fairman created an article,

    Removing your Cloud Connect Advanced from a Discovered System

    Introduction When your Tigo system completes the Discovery process, the automatic shutdown features of TS4-S, -O, and -L are enabled. This means that the system's TS4's will require communication f...

  • Thomas Fairman created an article,

    Monitor Solis -2G-US Inverter

    Connect the Tigo data logger (Cloud Connect, Cloud Connect Advanced or Management Unit) to Solis data wires in order to monitor your inverter data from the Tigo Asset Management software. Once inv...

  • Thomas Fairman created an article,

    TS4 with Solectria Inverters

    Using TS4 with Solectria Dual MPPT Residential Inverters Solectria residential inverters include an MPPT shading function. Tigo products perform best when this function is disabled, particularly in...

  • Thomas Fairman created an article,

    What are the software requirements for the Tigo SMART App?

    The software requirements for the Tigo SMART App are as follows: Android: 2.3.3 & greater iOS: 6.0 & greater

  • Thomas Fairman created an article,

    Identifying TS4 Types

    Introduction As of July 2016, Tigo Energy produces 5 different versions of the TS4, TS4 D,M,S,O, and L. Each version has its own color and identifying features, and the purpose of this article is t...