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Josine Pentin Community Moderator

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Latest activity by Josine Pentin
  • Josine Pentin commented,

    Hi, Gary.I created a Tigo help ticket for you with our technical support team. You should hear from them soon.Wishing you sunny days,Josine

  • Josine Pentin created an article,

    Tigo Webinars - Previously recorded and upcoming webinars

    To view previously recorded webinars and register for upcoming webinars, visit the following page: https://www.tigoenergy.com/webinars   Below is a sample list of the webinars that you can watch an...

  • Josine Pentin commented,

    Hi, Anthony.I created Tigo help ticket # 226927 to fix your login issue. Someone in support will be contacting you shortly.Sunny days,Josine

  • Josine Pentin commented,

    Hi, Rosemary.I created Tigo help ticket # 226869 to fix your login issue. Please check your email for the next steps on your ticket.Sunny days,Josine

  • Josine Pentin commented,

    Hi, Chris.I created a Tigo help ticket for you with our technical support team. The ticket # is 226864. We can help you or your installer over the phone.Sunny days,Josine  

  • Josine Pentin created an article,

    EI Residential Solar Solution - Technical Documentation, Datasheets, and Articles

    Tigo's Residential Solution The Tigo EI (Energy Intelligence) Residential Solar Solution includes the following components to enable fast, flexible, and dependable installations (only available in ...

  • Josine Pentin created an article,

    View and Update Help Tickets

    How do I manage my tickets with Tigo? 1. Login to the Tigo Help Center. 2. Select 'My Activities'. A summary of your tickets is displayed with the subject, ticket ID #, creation date, last activity...

  • Josine Pentin created an article,

    Contact Support

    For sales information, pricing, and availability: Contact our Sales team. For technical support related inquires, use one of the following options to get help.   Fill Out Webform: Submit Help Tick...

  • Josine Pentin created an article,

    Tigo Community - Code of Conduct

    Welcome to the Tigo Energy Forum!  This community is here for you to connect with your peers to learn, share, and collaborate. We value your contributions. To build a healthy, vibrant community, pl...

  • Josine Pentin created an article,

    Tigo Limited Warranty Documents

    Tigo Energy's limited warranty documents can be found on the Tigo's Downloads Page - Warranties. These are new warranties as of October 15, 2021 for our EI and TS4 products. Note: Warranty document...