Curtis Community Moderator Tigo Employee

1. Community
2. TS4 Flex MLPE – Q&A
3. Tigo TS4-A-O 700 W

Hello Jacek, Thank you for contributing to Tigo's Community!The Tigo TS4-A-O 700 W is a single-module device (connect directly to the panel). There are no additional parts needed for the connection...

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• Curtis
• February 04, 2022 15:55
• 1 vote

1. Community
2. TS4 Flex MLPE – Q&A
3. How to disable Tigo ES-50 modules but keep the panels producing?

Hello James, Thank you for your question!The answer you are seeking requires a custom-tailored solution (specific for your system). For this reason, I have created a ticket for you within our Suppo...

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• Curtis
• January 25, 2022 17:04
• Edited
• 1 vote

1. Community
2. EI Residential Solution – Q&A
3. ES75 Series Optimizer

Hello Douglas, Thank you for your great question! The Solar Industry has changed rapidly over the last 10-15 years. During this period, all manufacturers of Solar products were making adjustments t...

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• Curtis
• April 15, 2022 16:05
• Edited
• 0 votes

1. Community
2. Energy Intelligence (EI) Monitoring - Q&A
3. What, on the CCA is H/W test?

Hello Roger, Thank you for your reply.Yes, you are correct! H/w.test means Hardware Test. However, this Hardware Test is a legacy function, for a discontinued product that you do not have installed...

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• Curtis
• April 14, 2022 16:07
• 0 votes

1. Community
2. Energy Intelligence (EI) Monitoring - Q&A
3. How to connect Tigo Taps to SMA tripower/speedwire?

Hello Eric, Thank you for contributing to the Tigo Community!Unfortunately, the SMA Speedwire interface uses a completely different protocol for communication. For this reason, you would not be abl...

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• Curtis
• April 14, 2022 15:14
• 0 votes

1. Design
2. TS4-M/S/O Design Essentials
3. TS4 Systems - Full Deployment

Hello Mark, Thank you for your comment. It sounds like you may have some specific design related questions, or issues with a unique setup. For this reason, I have opened up a Support Ticket, and yo...

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• Curtis
• April 13, 2022 22:18
• 0 votes

1. Community
2. Energy Intelligence (EI) Monitoring - Q&A
3. What, on the CCA is H/W test?

Hello Gavin, Thank you for contributing to the Tigo Community! It sounds like there may be some confusion here... I have checked your system and you have an original Tigo Cloud Connect (different t...

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• Curtis
• April 01, 2022 21:57
• Edited
• 0 votes

1. Community
2. EI Residential Solution – Q&A
3. TIGO TS4 A O

Hello Kevin, Thank you for contributing to the Tigo Community. If functioning as expected, the Tigo MLPEs should not be making any audible noises, clicking or buzzing. Sounds of this nature could i...

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• Curtis
• March 30, 2022 14:36
• 0 votes

1. Community
2. TS4 Flex MLPE – Q&A
3. Parallel strings with shading. What to do?

Hello Jesse, Just checking to see if you have found a resolution to the issue you have been experiencing. The production on your system does look a bit better. Did you find an electrician/installer...

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• Curtis
• March 28, 2022 14:41
• 0 votes

1. Community
2. Energy Intelligence (EI) Monitoring - Q&A
3. TAP communication protocol

Hello Alan, Thank you for participating in Tigo Community!I do not know if what you are describing is possible, but it's worth going through the pros and cons: Data coming from the TAPs may not be...

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• Curtis
• March 25, 2022 16:55
• Edited
• 0 votes