Curtis
Community Moderator
Tigo Employee
Technical Support Engineer for Tigo Energy.
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Activity overview
Latest activity by Curtis-
Curtis commented,
Hello James, Thank you for your question!The answer you are seeking requires a custom-tailored solution (specific for your system). For this reason, I have created a ticket for you within our Suppo...
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Curtis commented,
Hello Gerard, Thank you for that great question!The short answer is Yes (with some additional set up), you can import data from most inverters and/or meters, and have that data appear on your Tigo ...
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Curtis commented,
Official comment Hello Byron, Thank you for your question!Tigo products can be used with most inverters and charge controller solutions, in both grid tied and non-grid tied scenarios.Since the Tigo Optimizers have ...
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Curtis commented,
No worries, Mark!The functions of the app, sometimes amazes us, as well... so many good data points to look at. Enjoy!
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Curtis commented,
Hello Mark, Thank you for your question!The Tigo Energy Intelligence App allows you to chart specific panels, to compare performance. To set these, simply tap on the Panel and then select Add To Ch...
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Curtis commented,
Hello Juergen, Thank you for your interesting question. Unfortunately, Tigo does not offer any modbus/communication information for the TAPs at this time. The only way to pull data would be to set ...
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Curtis commented,
Official comment Hello, A Red bar at the lower portion of the panel, simply indicates that you have installed a TS4-S (safety) model. If you see Red Bars missing from panels, it may be that you have either just Dis...
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Curtis commented,
If your system is older, you may have an SMA Rooftop Kit Phase 2. These were run by an internal SMA card called the Gateway Interface Board (GIB). If you are changing the inverter, you can update t...
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Curtis commented,
Hello Jesse, Unfortunately, there is no area to upload or to type in the consumption data. However, if you can obtain a meter with modbus capabilities, almost anything is possible. Here is the Tigo...
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Curtis commented,
Hello S. Dixon, Since the Tigo System is only reporting the DC production at the panels, you can change out your inverter and still keep the data coming from your Tigo System.