Curtis
Community Moderator
Tigo Employee
Technical Support Engineer for Tigo Energy.
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Recent activity by Curtis-
Hello Jesse, Thank you for your input. I will forward this request to our engineering team. I cannot guarantee if this service will be made available, but I do know that they appreciate all feedbac...
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Official comment Hello Jesse, Thank you for your reply. I see that our Support Team is currently addressing your issue. Please provide the description of this wiring issue, and the result of the change in wire-guag...
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Yes, you have found that the Discovery and Unit Verification process takes a bit of time. The system should be fully discovered within 24-48 hours, depending on the size of the system. If you incur...
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Official comment Unfortunately, the option of direct data is not currently available. My apologies for any frustration that this may cause. However, I will forward your comments to the development team for consider...
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At this time, Tigo is focused on Optimization and RSD technology. However, we always love a good challenge! I will forward your post to our hardware team for ideas on new product consideration.
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Richard FactorThank you for your post!I understand your frustrations regarding Cloud technology. However, you do not need to hand-enter each data point. If you would like to download the raw data f...
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The Discovery is only the process of updating the CCA with the system configuration. It usually takes 3-5 minutes, but if the WiFi signal is weak, it can take a little longer. The Discovery is sep...