Curtis
Community Moderator
Tigo Employee
Technical Support Engineer for Tigo Energy.
- Total activity 125
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 1
- Subscriptions 63
Activity overview
Latest activity by Curtis-
Curtis commented,
Hello Shawn, Thank you for participating in the Tigo Community!My apologies for the delay in response. Here are the answers to your questions. Can I initiate rapid shutdown from within the Tigo a...
-
Curtis created an article,
How do I connect my phone to the CCA?
The CCA (Cloud Connect Advanced) is an integral part of Tigo's Flex MLPE and Energy Intelligence platforms. It is a highly developed system management tool that logs data and performs commands thro...
-
Curtis commented,
Official comment Hello Douglas, Thank you for your great question! The Solar Industry has changed rapidly over the last 10-15 years. During this period, all manufacturers of Solar products were making adjustments t...
-
Curtis commented,
Hello Roger, Thank you for your reply.Yes, you are correct! H/w.test means Hardware Test. However, this Hardware Test is a legacy function, for a discontinued product that you do not have installed...
-
Curtis commented,
Official comment Hello Eric, Thank you for contributing to the Tigo Community!Unfortunately, the SMA Speedwire interface uses a completely different protocol for communication. For this reason, you would not be abl...
-
Curtis commented,
Hello Mark, Thank you for your comment. It sounds like you may have some specific design related questions, or issues with a unique setup. For this reason, I have opened up a Support Ticket, and yo...
-
Curtis commented,
Official comment Hello Gavin, Thank you for contributing to the Tigo Community! It sounds like there may be some confusion here... I have checked your system and you have an original Tigo Cloud Connect (different t...
-
Curtis commented,
Hello Kevin, Thank you for contributing to the Tigo Community. If functioning as expected, the Tigo MLPEs should not be making any audible noises, clicking or buzzing. Sounds of this nature could i...
-
Curtis commented,
Hello Jesse, Just checking to see if you have found a resolution to the issue you have been experiencing. The production on your system does look a bit better. Did you find an electrician/installer...
-
Curtis commented,
Hello Alan, Thank you for participating in Tigo Community!I do not know if what you are describing is possible, but it's worth going through the pros and cons: Data coming from the TAPs may not be...