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Curtis Community Moderator Tigo Employee

Early Adopter

Technical Support Engineer for Tigo Energy.

  • Total activity 511
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Activity overview

Latest activity by Curtis

  • Curtis commented,

    1. Community
    2. EI Residential Solution – Q&A
    3. new install

    Hello Max Zoettl,  That's great news! I'm glad you were able to find a resolution and are happy with the Tigo product. If you ever require any assistance, please do not hesitate to Contact Customer...

  • Curtis commented,

    1. Community
    2. TS4 Flex MLPE – Q&A
    3. cca factory reset

    Hello Donatas Račkauskas,  Thank you for contributing to the Tigo Community! The CCA has technology that deactivates the Bluetooth address / App Connect function after 2 hours. To restart the 2 hou...

  • Curtis commented,

    1. Community
    2. TS4 Flex MLPE – Q&A
    3. TS4-A-O monitoring

    Hello Jeff Turl,  Thank you for contributing to the Tigo Community! The Tigo Optimizing system provides data, if it has all the necessary components. Data transmission requires 3 components: TS4 ...

  • Curtis commented,

    1. Community
    2. Solar Stories
    3. Optimizéry TSA

    Dobrý den Petr Sabela, Děkujeme, že přispíváte do komunity Tigo! Barvy panelu označují výrobu modulu. Černá znamená, že Tigo Optimizery neprocházejí napětím. Zdá se, že váš zákazník může mít problé...

  • Curtis commented,

    1. Community
    2. TS4 Flex MLPE – Q&A
    3. Up to date Firmware

    Hello David Hirst,  Thank you for contributing to the Tigo Community! The firmware that comes with the TS4-Flex family of optimizers should be the most advanced firmware possible (if you have recen...

  • Curtis commented,

    1. Community
    2. Energy Intelligence (EI) Monitoring - Q&A
    3. Intermittently not picking up 3 optimisers

    Hello Keiarash Jovestani,  Thank you for contributing to the Tigo Community! I see that you have opened up a ticket with Tigo's Customer Support Team. I am sure that they can find out whether the i...

  • Curtis commented,

    1. Community
    2. TS4 Flex MLPE – Q&A
    3. Welcher Optimierer für Growatt MOD 5000TL3-XH

    Bezüglich der Kommunikation: Tigo Optimizer melden Daten über ein drahtloses Funksignal und benötigen einen CCA und einen TAP, um diese Daten zu erfassen. Die Optimierer könnten nicht direkt mit de...

  • Curtis commented,

    1. Community
    2. TS4 Flex MLPE – Q&A
    3. Welcher Optimierer für Growatt MOD 5000TL3-XH

    Hallo Hubert Schoder, Vielen Dank für Ihren Beitrag zur Tigo-Community! Die kurze Antwort lautet: Tigo-Optimierer können mit fast jedem Wechselrichter verwendet werden, solange das (Panel) den Spez...

  • Curtis commented,

    1. Community
    2. EI Residential Solution – Q&A
    3. CCA

    Hello Risto Lazarov,  Thank you for contributing to the Tigo Community. The Tigo TAPs are wired in a linear (daisy chain) fashion. There is an input wiring side (left), and an output wiring side (r...

  • Curtis commented,

    1. Community
    2. Solar Stories
    3. Optimiser problem

    Hello All!Thank you for contributing to Tigo's Community!In John Loveridge's original description, he illustrates that there is a portion of the array "on the shaded side." The first question our ...