How quickly will data show up? Will I get data with a partial deployment?

July 12, 2021 17:27

I have added TS4-R-O optimizers to three of the array's 36 panels. 32 optimizers sit in boxes in the van, one optimizer's base was cracked in transit, so a replacement will need to be ordered.

I powered up the CCA connected to one of the two TAPs that will be part of this deployment.

When I run discovery, it finds the 1 TAP and the 3 modules, but I am still seeing 0 watts on the information monitoring displays. Will it be possible to see data before the system is fully deployed? If it should be showing up, how soon will it appear?

Thanks!

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2 comments

Jesse Campbell

July 13, 2021 19:11
Well, it was just that it needed more time! There's another post in here that mentions it can take up to a couple hours to validate links to the modules. Today it is working well! Now to go back and install the rest!
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Curtis Community Moderator

July 14, 2021 14:12
Yes, you have found that the Discovery and Unit Verification process takes a bit of time. The system should be fully discovered within 24-48 hours, depending on the size of the system. If you incur any issues, you can always reach out to our Support Team... even while on site.

Tigo Energy
US (HQ): 408-402-0802 (M-F, 7am - 6pm, PST)

WhatsApp: 408-402-0805 (English, Spanish)
Email: support@tigoenergy.com
Support Center: https://www.tigoenergy.com/contacts
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