Delete a system and create new

We have an existing array of 100 panels, split across 2 invertors, 3 strings on each. We have introduced a Tigo system onto the the array with 100 optimisers, 3 TAPs and a CCA. The Tigo system was constructed incorrectly by an operative, so the strings start at D,E & F on Invertor 1 & G,H & I on Invertor 2. The client wants it correcting with strings starting A,B,C etc. So we have build the new system, with correct layout but we need to reuse the CCA, TAPs & Optimisers. Do these have to be deregistered, or is it a simple shutting it down and deleting the installation and re communicating with the components? As we're reluctant to switch it off and not be able to reconnect with the existing equipment on the newly correct installation.

Curtis

Community Moderator

September 07, 2023 17:47
Edited

Hello Phil Wiltshire,

Thank you for contributing to the Tigo Community!

Have you contacted Tigo Support regarding this inquiry? The Engineers at Tigo can assist you with online rebuilds and system management issues. I have opened up a new service ticket for you, and a highly knowledgeable Engineer will be in touch soon.

In the meantime, we thank you for your patience with this process.

Delete a system and create new

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