Tigo App for iOS is full of bugs, not fit for purpose.

Charlie Niklass

• August 14, 2023 17:25

The latest iOS App version 4.9.7 is full of bugs (not fit for purpose). Feedback and the bugs have been reported via the app but no fixes to the problems have been addressed. Your developers would be advised to test the software before releasing as this is not the first time that a point release has caused functionality issues. It would be nice to know if this will be fixed soon.

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  Curtis Community Moderator

  

  • August 14, 2023 22:34

  Hello Charlie Niklass, 

  Thank you for your contribution to the Tigo Community. 

  I can see that you have an open ticket that the Tigo Support Engineers will be reviewing. Please allow them the time to process the information and see if this is related to a specific issue (app version vs. iOS version). In the meantime, I have brought this to the attention of the app engineering team to shine a light on the issue. 

  We thank you for your patience with this process. 

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  Archie Roboostoff Community Moderator

  

  • August 15, 2023 22:19

  Charlie, 

  Appreciate the feedback and the issues you are having. We've been dealing with some data processing issues with certain systems that we are implementing fixes for. Regarding the iOS app, we get all feedback and create an internal issue for each. We have a build going through testing now and will be pushing that out shortly. Once a new version is available please update. If your issue still persists, please let us know.

   

  Thanks

  -a

   

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