Model indicator bar

Sid Rajasekhar

• August 06, 2023 17:27

Hello,

I just setup my Tigo optimizers.  In the display mode screen, the PV modules have no model indicator bars.  They are just green rectangles.  I have the TS4-O models installed.

Thanks

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• 

  Curtis Community Moderator

  

  • August 07, 2023 16:15

  Hello Sid Rajasekhar,

  Thank you for your contribution to the Tigo Community!

  Have you contacted the Tigo Support Team, yet? Our highly trained Engineers would be able to review the data for the system and confirm if a system update needs to be applied or if there is any other issue with the user experience for your account. 

  I have opened up a ticket for you, and an Engineer will be in contact soon. In the meantime, we greatly appreciate your patience with the review process. 

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