Zero Reclaimed Power

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Jiří Strejcovský

Hello, I have 23 panels (6xEast, 9xSouth 8xWest). All panels have optimisers TS4-A-0.

Today two panels (A5 and B9) shows zero reclaimed power in each (1minute) snapshot from the morning.

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    Curtis Community Moderator Tigo Employee

    Hello Jiří Strejcovský, 

    Thank you for contributing to the Tigo Community. 

    From the image you have supplied, it looks like you have a string that is down.

    This could be due to: 

    • General wiring issues
    • MPPT shut down (inverter may have error report)

    I have started a ticket for you, with our Customer Support Team. One of our engineers will be in contact soon. In the meantime, have your local solar installer review the system and check the inverter for error reports. 

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