Alerts

giacomopelizzon

• June 08, 2021 14:00

Hello, I would like to know why should I subscribe to alerts? And what type of alerts can be sent?

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  Greg Smith Community Moderator

  

  • June 08, 2021 23:31

  Alerts are a great way to stay informed on your system's performance. They can be set within your Alerts panel and you can choose to receive them via email or text. At this time the alerts are divided inter Standard (Free) Alerts and Premium (upgraded) Alerts:
  
  Standard Alerts:

  Tigo Notification: Monitoring Disconnected — Production Data Not Accessible     

  Tigo Notification Reminder: Monitoring Disconnected — Production Data Not Accessible 

  Tigo Alert: Overvoltage Detected — System Shutdown    

  Tigo Alert: PV-Off Activated — System Shutdown

                  

  Premium Alerts: 
  Tigo Alert: Low Power Production on PV System 

  Tigo Alert: Low Power Production on PV Module 

  Tigo Alert: Low Power Production on PV String    

  Tigo Alert: Inverter Arc Fault        

  Tigo Alert: Inverter Shutdown     

  Tigo Alert: String Shutdown

   

  Click here for more information on Premium Services:

  https://support.tigoenergy.com/hc/en-us/articles/202342726-Monitoring-Features-Pricing

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