Replacement of a roof unit
I am no longer able to get on my roof because of knee surgery. I need someone familiar with the Tigo hardware that can replace a roof unit.
Hi Gil, Our service team has mentioned a few solutions for your replacement Tigo Access Point(TAP), but it is also good to share them in this forum.
Since this process does require roof work, you will need a qualified technician since the module will need to be lifted for TAP placement. Contact a local installer in Fresno since that city is closest to you. We cannot recommend a specific company, but Yelp and Angie's List are good sources. Explain that they will need to remove and replace a Tigo Access Point.
We offer a free certification program for our TS4 product line, including communication equipment. You could pass this link to the installer if they are unfamiliar with our product. https://www.tigoenergy.com/tigo-academy0
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