If you want to update your email address or other information pertaining to your account on the Tigo monitoring portal, you need to go to the "Account" pages. Click on the 'Apps' icon and select "Account".
This will take you to the "Account Profile" page where you can update the details of your account:
Update the desired details, and click "Save Changes" when finished.
In addition, if you have an installer account and you want someone else (spouse, friend, colleague, a second email account. etc) to be able to view your Tigo system:
- Login to smart.tigoenergy.com using your installer login credentials
- Load the system using the "Systems" menu.
- Click on the "Edit System", then "Access", then "Add User"
- Enter the name and email address you would like to be able to login to your system with.
- The email you enter will receive an email and be able to create a new login to the system.