Tigo has released a new version of the Energy Intelligence (EI) Portal on October 31, 2023. Several new features were added, and you can find a brief description of the changes below.
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Battery visualization in Fleet Manager: The Status and History views now display configuration, health status, and recent performance data for Tigo batteries. For version 1 batteries, only the cabinet is displayed, but for version 2 batteries; the cabinet and cells will be displayed if the cell barcodes were scanned during commissioning. This new feature will assist in identifying issues with installed batteries and focus resources on correcting any discovered failures or sub-optimal performance.
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Forced discharge option in Battery Management: If desired, batteries can now be scheduled to export energy to the grid by forcing the battery to discharge even if the site load has been fulfilled. This enables a system owner to receive compensation back from a supplier at a pre-defined rate. The schedule will remain active until disabled.
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Enhanced Performance Ratio in Fleet Manager’s All-Systems view: The performance ratio has been expanded to include more information about optimizing your solar installation. In addition to displaying the ratio of actual versus optimal performance, It now displays the factors that, If addressed, would enable the system to produce additional energy. For example, a partially cloudy day could contribute to a reduction in energy as compared to a sunny day. The enhanced performance ratio could show you that you would have generated 10% more energy on a sunny day than on today’s cloudy day. Factors analyzed include weather, temperature, and shading.
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Extended warranty option for Tigo inverters: Tigo inverters that are installed within the United States and local Territories (including Puerto Rico and Canada) have the option of extending the limited warranty from 152 months to a total period of 25 years. The Tigo EI platform now enables users with access to a site to view which inverters are eligible for the extension and which inverters have already taken advantage of the extension. A button is also presented that will take the user to a knowledge article that describes the process for requesting an extension.
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Puerto Rico Electric Power Authority (PREPA) grid code support during commissioning: The mobile application now includes an option to select a Puerto Rico Electric Power Authority (a.k.a. PREPA or LUMA) grid code when commissioning an inverter.
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Deleting groups in Fleet Manager made easier: Groups in Fleet Manager can now be deleted by clicking the red ‘X’ in the upper-right corner of a group.
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A second Peak Period for Battery Management is now in all regions: In previous versions, only EMEA-based systems (Europe, Middle East and Africa) were allowed two peak periods to be set in Battery Management. Now, all regions may enable a second peak period.