Tigo SMART App 2.X Manual

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Tip:

Android users with version 4.3 or later: To avoid unwanted disconnects from the Cloud Connect or Cloud Connect Advanced, make sure that "Smart Network Switch" is turned OFF. 

1. Go to device settings and click Wi-Fi	2. Look for the "Smart Network Switch" checkbox	3. Make sure "Smart Network Switch" is OFF

Apple users: with iOS 9 and later: To avoid unwanted disconnects from the Cloud Connect or Cloud Connect Advanced, make sure that "Wi-Fi Assist" is turned OFF. 

1. Go to device settings and click Cellular	2. Scroll down to the end to the "Wi-Fi Assist" toggle	3. Toggle "Wi-Fi Assist"  OFF