Newer app available: upgrade now to Tigo SMART 3.0 and check out the manuals here!
Tip:
Android users with version 4.3 or later: To avoid unwanted disconnects from the Cloud Connect or Cloud Connect Advanced, make sure that "Smart Network Switch" is turned OFF.
1. Go to device settings and click Wi-Fi | 2. Look for the "Smart Network Switch" checkbox | 3. Make sure "Smart Network Switch" is OFF |
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Apple users: with iOS 9 and later: To avoid unwanted disconnects from the Cloud Connect or Cloud Connect Advanced, make sure that "Wi-Fi Assist" is turned OFF.
1. Go to device settings and click Cellular | 2. Scroll down to the end to the "Wi-Fi Assist" toggle | 3. Toggle "Wi-Fi Assist" OFF |
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