Cloud Connect - Additional Information

Internet Connection:

 Via Wi-Fi:

    1. Configure using the Tigo SMART app, available in here for iOS, and here for Android. Network's name and password are required, WPS buttons are not supported.
    2. When Cloud Connect is mounted inside a metal enclosure Wi-Fi connection will not work unless the antenna is extended and mounted outside the metal box.
    3. In case of multi Cloud Connect system, where all the Cloud Connect units are in a metal enclosure, each Cloud Connect will need its antenna to be extended in order to have internet connection over WiFi.
The extension cable for the Wi-Fi antenna and a matching cable gland can be purchased from Tigo, P.N 006-90029-00.
The output power of the WiFi complies with WLAN; IEEE 802.11b: 18 dBm; IEEE 802.11a/g/n: 15 dBm.


Via Ethernet: by connecting a cable.



Emergency Push Button (EPB, 'mushroom button'):

  • Any off shelf Normally Open (NO) button should work.
  • See wiring instructions for multiple CC units here

USB Port:

  • For internal use only. Do not connect any unapproved devices to the USB port.



Cloud Connect and MMU:

  • Are completely compatible and can be used together in the same installation if needed.


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk