MMU Internet Connection – Tigo Online Support

The Tigo Management Unit (MMU) requires a wired Ethernet connection to connect to the internet. A Wired Ethernet connection is the fastest, most reliable, and is the preferred means of connection.

MMU Network Ports

If the local network that the Tigo MMU is connected to requires additional security, and the IT person request to allow only specific IP addresses and ports for MMU to use. Please have the IT person of the local network allow the Tigo MMU to access the following:

Required: 64.62.250.0/24 on TCP 443

Optional: 64.62.250.0/24 on UDP 123

These settings will allow the Tigo MMU to send data to the Tigo servers where it can then be viewed online.

MMU Data Usage

As of February 2015 the Tigo MMU, Cloud Connect, and Fronius DM2 cards use about 10 MB of data per panel per month.

Internet Connection Options

If a wired Ethernet connection between the router and MMU is not possible, a 3rd party device with a wired Ethernet connection can be used to provide Internet to the MMU. Here are some additional devices that can be used:

Manufacturer: [part number]	Network Type	MSRP
NETGEAR: WNCE2001-100NAS	WiFi to Wired Ethernet Adapter Used to convert a WiFi internet connection into a wired Ethernet internet connection Advantage: Connects a wired Ethernet device to a WiFi network Independent of AC power phases, compared to Ethernet over power line adapters Disadvantage: If router WiFi name or password is changed, device must be re-configured to connect with the new credentials Less stable and higher power consumption than a wired Ethernet connection	$49.99
TP-LINK: TL-WR702N	Wi-Fi to Wired Ethernet Adapter Used to convert a WiFi internet connection into a wired Ethernet internet connection Advantage: Connects a wired Ethernet device to a WiFi network Independent of AC power phases, compared to Ethernet over power line adapters Disadvantage: If router WiFi name or password is changed device must be re-configured to connect with the new credentials Less stable and higher power consumption than a wired Ethernet connection	$18.29
NETGEAR: XAVB1601	Ethernet Over Powerline Used to extend a wired Ethernet network over the existing AC wiring via electrical outlets Advantage: Independent of WiFi name and password Device is powered directly by the outlet it connects to Disadvantage: Both bridges must be on same AC power lines Surge protectors and GFDI filters can distort the signal Less stable and higher power consumption than a wired Ethernet connection	$39.99

Note:

The devices shown are for example only and not sold or endorsed by Tigo nor intended to be better than other brands or models. The list above is not meant to be all-inclusive.
These devices are standard Ethernet networking devices. For further tech support, please contact the device manufacturer. Tigo Support does not provide support for them.
You can also use a laptop to provide internet by sharing the Ethernet port with the MMU. For more information on this, click here for our tutorial, or click here for windows 8, or here for Mac OS X.

MMU Data Usage

Comments