What's New

Highlights from the latest TigoSMART App

TigoSMART App 3.1

Here are some highlights of new features from the Tigo Smart App version 3.1.

New Navigation Bar

There is a new navigation bar across the bottom of the interface.  See below.

 

Device Integration via the TigoSMART App

Also new in version 3.1, you can now set up Optional Devices in the TigoSMART App.  See "Set up Inverters, Meters & Sensors".

 

TigoSMART App 3.0

Here are some highlights of new features from the Tigo Smart App version 3.0. See the video below for an overview.

A to Z configuration from the mobile phone: no need for a computer!

The system configuration process can now be completed from your mobile device without the need for a computer! The setup wizard will still be available via your favorite desktop browser, and is recommended for large sites, but is no longer mandatory. In the configuration via the app it is now possible to:

• Input system and owner information
• Configure site equipment (modules, inverters, CCA's, etc)
• Build a site layout and easily map TS4 into it - using touch, you can lay out modules, define stringing of inverters, and assign modules to CCA's, all inside the application
• Configure communication and setup internet connection as before, now with BLE for increased stability
• Add a planned turn on date for your records

BLE connectivity to the CCA for smoothest UI

Connecting to a CCA in the commissioning process can now be done via Bluetooth Low Energy (BLE). This greatly increases connection stability when commissioning and running network tests.

Phone Camera Barcode Scanner

The app now has a built-in barcode scanner for inputting optimizer, CCA, and Gateway barcodes quickly and efficiently.

On the Front Page

Fresh looking graphical interface

The app has a new look and feel and a more modern interface. 

Enrollment

Users now have the ability to create new user accounts right from the app - no need to go online via the full website.

Contact us

Via a button on the login page you can send your feedback, questions, and comments to Tigo from within the app.

After Logging In

Systems

After logging in, you will be presented with an "All Systems" page, listing all systems associated with your user account. You can create new systems and search through your system list. Filter for different system statuses to find exactly the system you are looking for.

Map

All of your nearby systems are viewable via a map view, and all of your systems are searchable, so if you can't remember the name of a particular system but know its location, you can find it here.

 

Other Added Features

 

Weather Data 

In the system view, see weather data for the area where the system is installed to ease the troubleshooting process and narrow down possible causes of underproduction.

User Types 

We have also added different User Types to the app. For example, if you are a homeowner, you will be able to see information about your system, and not have to worry about seeing information about installation that may not be relevant to you. Similarly, if you are an installer, you will have access to additional options, some of which are listed below. 

Installation

View pending and installed sites

Sites are now classified as to their position in the setup process, as either "Pending", "Ready" or "Active". Pending systems still have not completed the commissioning process. Systems that are ready have completed the commissioning process, but are scheduled for turn on at a later date. Active systems are those that have completed commissioning and are turned on.

A to Z configuration from the mobile phone: no need for a computer!

The system configuration process can now be completed from your mobile device of choice without the need for a computer! The setup wizard will still be available via your favorite desktop browser, and is recommended for large sites, but is no longer mandatory. In the configuration via the app it is now possible to:

• Input system and owner information
• Configure site equipment (modules, inverters, CCA's, etc)
• Build a site layout and easily map TS4 into it - using touch, you can lay out modules, define stringing of inverters, and assign modules to CCA's, all inside the application
• Configure communication and setup internet connection as before, now with BLE for increased stability
• Add a planned turn on date for your records 

Bug fixes

We've added things under the hood to make the overall experience smoother. Please contact us if you have feedback so we can continue improving - Here's to an excellent experience with Tigo!