Curtis Community Moderator Tigo Employee

1. Community
2. Energy Intelligence (EI) Monitoring - Q&A
3. SolarEdge Inverter monitoring

Hello Gerard, Thank you for that great question!The short answer is Yes (with some additional set up), you can import data from most inverters and/or meters, and have that data appear on your Tigo ...

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• Curtis
• 21. Januar 2022 20:04
• 0 Stimmen

1. Community
2. TS4 Flex MLPE – Q&A
3. Optimization and Solar Charge Controllers Off-Grid

Hello Byron, Thank you for your question!Tigo products can be used with most inverters and charge controller solutions, in both grid tied and non-grid tied scenarios.Since the Tigo Optimizers have ...

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• Curtis
• 5. Januar 2022 00:04
• 0 Stimmen

1. Community
2. Energy Intelligence (EI) Monitoring - Q&A
3. Orange dots against some of the TS4 when viewing layout in the app

No worries, Mark!The functions of the app, sometimes amazes us, as well... so many good data points to look at. Enjoy!

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• Curtis
• 4. Januar 2022 23:40
• 0 Stimmen

1. Community
2. Energy Intelligence (EI) Monitoring - Q&A
3. Orange dots against some of the TS4 when viewing layout in the app

Hello Mark, Thank you for your question!The Tigo Energy Intelligence App allows you to chart specific panels, to compare performance. To set these, simply tap on the Panel and then select Add To Ch...

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• Curtis
• 4. Januar 2022 23:34
• 0 Stimmen

1. Community
2. Energy Intelligence (EI) Monitoring - Q&A
3. TAP communication protocol

Hello Juergen, Thank you for your interesting question. Unfortunately, Tigo does not offer any modbus/communication information for the TAPs at this time. The only way to pull data would be to set ...

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• Curtis
• 4. Januar 2022 17:26
• 0 Stimmen

1. Community
2. Energy Intelligence (EI) Monitoring - Q&A
3. Red bars on some of my panels

Hello, A Red bar at the lower portion of the panel, simply indicates that you have installed a TS4-S (safety) model. If you see Red Bars missing from panels, it may be that you have either just Dis...

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• Curtis
• 11. Oktober 2021 17:42
• Bearbeitet
• 0 Stimmen

1. Community
2. TS4 Flex MLPE – Q&A
3. Rapid Shutdown

If your system is older, you may have an SMA Rooftop Kit Phase 2. These were run by an internal SMA card called the Gateway Interface Board (GIB). If you are changing the inverter, you can update t...

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• Curtis
• 30. September 2021 22:47
• 0 Stimmen

1. Community
2. Energy Intelligence (EI) Monitoring - Q&A
3. Uploading consumption data

Hello Jesse, Unfortunately, there is no area to upload or to type in the consumption data. However, if you can obtain a meter with modbus capabilities, almost anything is possible. Here is the Tigo...

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• Curtis
• 28. September 2021 21:36
• 0 Stimmen

1. Community
2. TS4 Flex MLPE – Q&A
3. Rapid Shutdown

Hello S. Dixon, Since the Tigo System is only reporting the DC production at the panels, you can change out your inverter and still keep the data coming from your Tigo System. 

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• Curtis
• 28. September 2021 21:30
• 0 Stimmen

1. Community
2. Solar Stories
3. Initial whiney post, but serious matter...

Hello Jesse, Thank you for your input. I will forward this request to our engineering team. I cannot guarantee if this service will be made available, but I do know that they appreciate all feedbac...

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• Curtis
• 17. August 2021 15:09
• 0 Stimmen