Enzo Francic

1. Community
2. EI Residential Solution – Q&A
3. new install

Hi Nigel, Thank you for contributing to our community. To monitor our optimizers, as you correctly mentioned, you need to add Tigo's datalogger, called CCA and one TAP on the roof. The TAP acts as ...

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• Enzo Francic
• 31. März 2023 10:54
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1. Community
2. EI Residential Solution – Q&A
3. Compatibilidad con red delta

Estimado Miguel, Gracias por contribuir a nuestra comunidad. Nuestra solución de inversor EI también admite una frecuencia de red de 60 Hz. ¿En qué país está interesado en nuestros productos?

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• Enzo Francic
• 31. März 2023 10:45
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1. Community
2. Solar Stories
3. Jak zgłosić 3 szt. TIGO TS4 A - 700 do pełnej gwarancji.

Dzień dobry Piotr, Dziękujemy za współtworzenie naszej społeczności. Otworzyłem bilet wsparcia dla Twojego zgłoszenia. Jeden z naszych agentów pomoże Ci w realizacji tego zgłoszenia.

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• Enzo Francic
• 31. März 2023 10:42
• Bearbeitet
• 0 Stimmen

1. Community
2. Energy Intelligence (EI) Monitoring - Q&A
3. aggiornamento wife e password

Buongiorno Valentino, Grazie per aver contribuito alla nostra community. Questo problema si risolve facilmente riconfigurando la configurazione internet della CCA tramite app EI dal cellulare. E' n...

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• Enzo Francic
• 31. März 2023 10:37
• 0 Stimmen

1. Community
2. TS4 Flex MLPE – Q&A
3. Tigo optimizer power needed to operate at night

Dear Colin, Thank you for contributing to the community! The optimizer does not require 22W of power, in fact, it is not possible for the optimizer to draw power from the PV module when is in dark....

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• Enzo Francic
• 31. März 2023 10:30
• 0 Stimmen

1. Community
2. TS4 Flex MLPE – Q&A
3. Configurazione TS4 A 0

Ciao Pierangelo, Grazie per aver contribuito alla nostra community! Ti informo che nel nostro manuale (in italiano) trovi tutte le informazioni relative al bulk scan.  Per poter utilizzare questa f...

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• Enzo Francic
• 27. März 2023 13:10
• 0 Stimmen

1. Community
2. EI Residential Solution – Q&A
3. TS4-A-O not reporting production

Dear Uwe, Thanks for notifying it. I'd suggest opening a ticket from our help center. Our support team can check the history of your optimizer and identify the issue where possible. Also, panel A17...

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• Enzo Francic
• 13. Februar 2023 16:08
• 2 Stimmen

1. Community
2. Solar Stories
3. Optimiser problem

Hi John, Thanks for contributing into the Tigo Community, I agree with you that this behavior is not normal. Do you have our CCA monitoring installed in the system, if yes we can easily understand ...

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• Enzo Francic
• 10. Februar 2023 13:43
• 0 Stimmen

1. Community
2. EI Residential Solution – Q&A
3. TS4-A-O not reporting production

Hi Kristian, Thanks for notifying the problem once again. I have forwarded the request to our support team, which will review the work done on the last encounter and suggest a resolution asap.  Tha...

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• Enzo Francic
• 10. Februar 2023 13:38
• 1 Stimme

1. Community
2. Energy Intelligence (EI) Monitoring - Q&A
3. Tigo App

Lieber Harald, vielen Dank für deinen Beitrag zu unserer Community.  Kannst du uns mehr Informationen über das Problem geben, auf das du stößt?  Sie können auch eine Reihe von Handbüchern auf unser...

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• Enzo Francic
• 10. Februar 2023 08:18
• 0 Stimmen