Aleksandra Radchenko Tigo Employee Community Moderator

1. Community
2. TS4 Flex MLPE – Q&A
3. ts4-A-2f

Hello Luis, Thank you for reaching out for clarification. Considering your string lengths, each string should have a maximum voltage output of (modules in string * Voc) 389 volts. The TS4-A-2F and ...

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• Aleksandra Radchenko
• 22. April 2022 01:20
• 0 Stimmen

1. Community
2. TS4 Flex MLPE – Q&A
3. Sol-Ark 12K with the TS4-A-O + TAP

Hello Stephen, Please note that a this time, the Sol-Ark-12k-P has only been UL certified with our RSS Transmitter, our TS4-A-F, and our TS4-A-2F, products. You can confirm this by visiting our UL ...

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• Aleksandra Radchenko
• 29. März 2022 21:12
• 0 Stimmen

1. Community
2. EI Residential Solution – Q&A
3. LG395Q1C-A6 module model is missing in CCA Equipment selection

Hello John,The Tigo Portal (or App) gives you the ability to input brand new Manufacturers and Models, into the list of Equipment options. To do this, scroll to the bottom of the Equipment list(s) ...

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• Aleksandra Radchenko
• 10. Februar 2022 21:30
• 0 Stimmen

1. Community
2. Energy Intelligence (EI) Monitoring - Q&A
3. Solar panel production

Hello Steve, I am going to guess that you are looking at our energy view and not our power view, which indeed is the cumulative power produced over a day. The power view shows the real-time product...

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• Aleksandra Radchenko
• 27. Januar 2022 22:58
• 0 Stimmen

1. Community
2. TS4 Flex MLPE – Q&A
3. Is the rapid shutdown product (TS4-A-F) more robust than the optimizer product (TS4-A-O)?

Hello tigo.nabcep, The input specifications vary slightly depending on the TS4-A-F and TS4-A-O models in question, and it is worth noting the TS4-A-F's Operating Temperature Range is -40°C to +85°C...

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• Aleksandra Radchenko
• 25. Oktober 2021 22:33
• 1 Stimme

1. Community
2. Energy Intelligence (EI) Monitoring - Q&A
3. Real Time Monitoring with TS4-A-O

ovsims No worries! I was making sure you were not using our TS4-A-F or TS4-A-2F, for which we do not provide monitoring. At this time I would like to notify you that the SMA SB 5.0-1SP-US-41 invert...

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• Aleksandra Radchenko
• 19. Oktober 2021 23:36
• 0 Stimmen

1. Community
2. Energy Intelligence (EI) Monitoring - Q&A
3. Real Time Monitoring with TS4-A-O

Hi there O, Thank you for that question. To answer, I need to know what model of inverter you are using, and what TS4 models you have installed: I ask about the TS4 model because our TS4-A-O, TS4-...

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• Aleksandra Radchenko
• 14. Oktober 2021 00:43
• 0 Stimmen

1. Community
2. TS4 Flex MLPE – Q&A
3. Do optimizers work like microinverters?

Hi Ben,Both optimizers and microinverters are means of achieving maximum power point tracking on the module level, and they can both be used to mitigate production loss (for example: due to shading...

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• Aleksandra Radchenko
• 24. Juni 2021 18:20
• 2 Stimmen