DEVICE_INFO

Kommentare

8 Kommentare

  • Avatar
    Curtis Community Moderator

    Dobrý den, Vladimir Michalec,

    Děkujeme za váš příspěvek do komunity Tigo!

    V případě problémů, jako je tento, důrazně doporučujeme kontaktovat podporu Tigo, kde vám naši vysoce vyškolení inženýři mohou poskytnout individuální kontrolu vašeho systému a hledat pro vás řešení.

    Vidím, že jste již otevřeli lístek podpory na toto téma a zdá se, že náš inženýr právě pomáhá. Pokračujte prosím ve spolupráci s nimi a jakmile bude problém vyřešen, můžete se vrátit do tohoto vlákna a informovat ostatní členy komunity o tom, co bylo pro vás úspěšné.

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    English Translation
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    Hello Vladimir Michalec,

    Thank you for your contribution to Tigo’s Community!

    For issues like this, we strongly suggest contacting Tigo Support where our highly-trained Engineers can provide an individualized review of your system and seek a resolution for you.

    I see that you have already opened a Support Ticket on this subject and it looks like our Engineer is in the process of assisting. Please continue to work with them, and once the issue is resolved, you may return to this thread to let the other Community members know what was successful for you.

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  • Avatar
    Gerard Marquez
    Early Adopter

    I am having the same issue. Update this Q &A when you get an answer/solution.

     

    0
  • Avatar
    Oliver Krause

    Same Problem here. Before and After Firmware Update today (6.2.2024) Please post solution here

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  • Avatar
    Fabian Soppart

    Hallo Zusammen,

    ich habe gestern und heute das gleiche Problem bei zwei Neuinstallationen. 

    Bitte dringend um eine Lösung

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  • Avatar
    Arnis Kakitis

    Hi, i receive the same error, please help

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  • Avatar
    Miran Pajer

    The same problem with resent CCA installations from last and this week. This is really annoying, please solve the problem asap.

    0
  • Avatar
    Curtis Community Moderator

    Hello all!

    We have great news!

    Our software team has resolved the issue on a new version of the App! However, the process of updating the app store may take another 24-48 hours to complete. In the meantime, we greatly appreciate your patience and encourage you to view your system on the Online (web) portal until the new app is available.

     

    -1
  • Avatar
    Raffaele Tombolan

    Buongiorno, anche io stesso problema.

    riesco a configurare la connessione del CCA, ma non è possibile procedere con il discovery dei componenti.

    La versione aggiornata non è ancora disponibile, potete aggiornarci su quando sarà disponibile?

     

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