Faulty String or Faulty Inverter

Kommentare

3 Kommentare

  • Offizieller Kommentar
    Avatar
    Archie Roboostoff Community Moderator
    Early Adopter

    Hello, 

    Your systems and equipment are working fine. We checked both. We had a data processing delay yesterday and the systems are catching up. In about 2-3 weeks we will be migrating to a new system that will not have these delays. Thanks for the patience. 

    If you have an issue again please reach out. We're happy to help check things for you.

  • Avatar
    Louise Bentley

    I have no data today on any string or panels. I think Tigo is having system problems again. I briefly saw some of my today’s data about 10 minutes ago on the web portal,but now it says it is down for maintenance again. The ios app doesn’t work at all today.

    0
  • Avatar
    Louise Bentley

    Thankyou for the info.i had a help ticket open yesterday morning on the topic, but so far no one has replied to my help ticket. I guess all hands on deck are working towards restoring use of the system right now. BUT yesterday when I looked at the “Status” page, it said all systems were restored and working and that was NOT true for U.S. systems at all. At website: status.Tigoenergy.com

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