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6 Kommentare

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  • Offizieller Kommentar
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    Archie Roboostoff Community Moderator
    Early Adopter

    Good to hear. We had some data processing delays on one of our servers which impacted a few systems. Should be all recovered now. If the issue persists please let us know. Also you can check status of our infrastructure by going here....

    Status Page

     

     

  • Avatar
    Mark Holbrook

    I also am not seeing any production values, either on-line or on the app, and my inverter is showing about 3k of production.

    0
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    Mark Holbrook

    I don't know what the problem was, but I am now seeing production values.

    1
  • Avatar
    Curtis Community Moderator
    Early Adopter

    Hello Mark Holbrook,

    Thank you for letting us know the production values are back!

    If you see any additional issues, please contact the Support Team to inform them of your experience. 

    0
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    Mark Holbrook

    I'm not seeing production values again this morning, either online or on the app. Status link shows systems are up.

    0
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    Curtis Community Moderator
    Early Adopter

    Hello Mark Holbrook, 

    Thank you for your reply.

    I have created a ticket for you. Our engineers will be reviewing your system and reaching out very soon. 

    In the meantime, we greatly appreciate your patience with this process. 

    0

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