White LED displayed on CCA. ?

Mike Brown

• 17. Juli 2023 19:57
• Bearbeitet

This CCA is newly installed and shows a white fixed LED status light. It apparently is connected to TIgo but no data seen on portal. What does this mean?

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  Curtis Community Moderator

  

  • 18. Juli 2023 17:28

  Hello Mike Brown

  Thank you for your contribution to the Tigo Community!

  Since each system Discovery can have unique scenarios, I have created a ticket for you with Tigo's Support Team. A Tigo Engineer will review the system and any issues that may be causing the Discovery not to complete. A representative will be reaching out to you, very soon.. We really appreciate your patience while this issue is reviewed.

  For general questions about the LED signals and what they mean, see: 
  Cloud Connect Advanced (CCA) - LED status information

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