cca factory reset

Donatas Račkauskas

• 30. Mai 2023 10:45

hi i try to connect cca and connect ts4 after 2 hours i lost conection. then i trai to deleted my plant and trai agein. but my cca stop working light not blink. only on mother borde is light flashing. So how to do factory reset on cca? thanks you

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  Curtis Community Moderator Tigo Employee

  • 30. Mai 2023 16:10

  Hello Donatas Račkauskas, 

  Thank you for contributing to the Tigo Community!

  The CCA has technology that deactivates the Bluetooth address / App Connect function after 2 hours. To restart the 2 hour window, simply power-cycle the CCA. This will also reset the CCA's software so the system will be ready to Discover again.

  As a side note: Have you contacted Customer Support yet? Our team of highly educated Engineers can help to resolve nearly any system issue. 

  I have started a ticket for you, and you should receive an email message from the team soon. In the meantime, thank you for your patience. 

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