Replacement of a roof unit

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    Greg Smith Community Moderator
    Early Adopter

    Hi Gil, Our service team has mentioned a few solutions for your replacement Tigo Access Point(TAP), but it is also good to share them in this forum. 

    Since this process does require roof work, you will need a qualified technician since the module will need to be lifted for TAP placement. Contact a local installer in Fresno since that city is closest to you. We cannot recommend a specific company, but Yelp and Angie's List are good sources. Explain that they will need to remove and replace a Tigo Access Point. 

    We offer a free certification program for our TS4 product line, including communication equipment. You could pass this link to the installer if they are unfamiliar with our product.  https://www.tigoenergy.com/tigo-academy

     

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